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  • #1239320

    akleineschay
    Participant

    Hi, I’m trying to install the Slider Revolution plugin but it doesn’t seem to be working. On the X Addons page, I install the Slider Revolution plugin from “Extensions”, and it indicates that it has been installed correctly by providing a green checkmark however, when I go into my installed plugins to activate it, the plugin doesn’t show up. I’ll provide images to demonstrate what I’m talking about.

    I’ve also tried to transfer the revslider file through FileZilla but in that case, it installs a previous version of Slider Revolution and when I try to update it, I receive an error.

    Please help me figure out what I am doing wrong.

    Thanks

    #1239328

    akleineschay
    Participant

    When I try to update Slider Revolution after installing it through FileZilla, I get the following error: “Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    #1239374

    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1239557

    akleineschay
    Participant
    This reply has been marked as private.
    #1239598

    Rahul
    Moderator

    Hey There,

    Thanks for the credentials.

    Try deactivating all other plugins and activate the X theme then activate the revolution slider manually.

    Or you can try adding Slider Revolution Plugin Manually to your X-theme via FTP.

    Go to : wp-content/themes/x/framework/plugins

    Hope this helps!