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Archive / Slider Revolution Disappeared after 4.4.2 update
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  • May 5, 2016 at 9:27 am #914302
    gitr_jnke
    Participant

    I just updated my site and the slider has disappeared.

    It says under addons that it’s not installed, and when I try to install it, it gives me an error saying “Folder already exists”

    How can I fix this as soon as possible?

    Thanks,
    Chet

    May 5, 2016 at 9:28 am #914306
    gitr_jnke
    Participant
    This reply has been marked as private.
    May 5, 2016 at 1:30 pm #923001
    Joao
    Moderator

    Hi There

    Please login into your hosting account find the plugin folder at

    /wp-content/plugins/

    and delete the folder of Revolution Slider and Install it again.

    Before deleting anything we recommend you to do a back up.

    And than you can go to your Addons tab in your Wp-Admin and try to install it again.

    Let us know how it goes

    Thanks,

    Joao

    May 6, 2016 at 10:10 am #978679
    gitr_jnke
    Participant

    worked. Thanks!

    May 6, 2016 at 3:52 pm #979304
    Joao
    Moderator

    You are welcome.

    Joao

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