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  • March 4, 2017 at 11:30 pm #1394795
    Grazeke
    Participant

    The buttons that I am using in my slider are not showing their border after they have finished their animation. Only after hovering over the button does the border appear.

    March 4, 2017 at 11:34 pm #1394798
    Grazeke
    Participant

    Never-mind, apparently it just needed about an hour to fix itself.

    March 5, 2017 at 5:21 am #1394963
    Christopher
    Moderator

    Let us know if you have questions.

    March 5, 2017 at 2:14 pm #1395307
    Grazeke
    Participant

    Ok, for whatever reason the issue is back. Is there a known fix to this? The borders for the buttons and sometimes the icons will not appear.

    March 5, 2017 at 11:11 pm #1395691
    Rad
    Moderator

    Hi there,

    Would you mind providing the site’s URL that has this issue? I’ll check it first 🙂

    Thanks!

    March 6, 2017 at 12:41 am #1395777
    Grazeke
    Participant

    Thanks for the help! The URL is http://www.grazeke.com

    March 6, 2017 at 1:44 am #1395845
    Christopher
    Moderator

    Hi there,

    Upon checking your site, borders and icons were displaying fine, please see the attachment.
    Please check again and confirm me or let us know how we can replicate the issue.

    Thanks.

    March 6, 2017 at 3:55 pm #1396837
    Grazeke
    Participant
    This reply has been marked as private.
    March 7, 2017 at 12:31 am #1397268
    Lely
    Moderator

    Hi There,

    Unfortunately, I can’t duplicate the issue. Find your computer button border is visible as always. Even after reloading the page. See this:http://screencast-o-matic.com/watch/cbei1v6UJH

    March 7, 2017 at 2:00 pm #1398192
    Grazeke
    Participant

    Ok, for now I’ll keep experimenting with it and see what else I can find about it. Thanks for the help.

    After a few quick trials I was able to replicate the problem on my phone when I turned it to the side. Would you be able to try this on your phone to see if you can replicated the issue there?

    As a side note, being logged-in in WordPress may or may not duplicate the problem also (not sure at this point).

    At the current moment the problem seems to be isolated to Chrome and Safari.

    March 8, 2017 at 4:42 am #1398869
    Christian
    Moderator

    Please try solutions suggested here https://www.themepunch.com/faq/troubleshooting-tips-for-5-0/

    Thanks.

    March 10, 2017 at 1:37 am #1401621
    Grazeke
    Participant

    Now that I have tried the https://www.themepunch.com/faq/troubleshooting-tips-for-5-0/ tips that were suggested nothing has changed. From what I can tell it appears to be an issue with the slider itself, but I cannot tell where the issue is. Any suggestions?

    March 10, 2017 at 2:10 am #1401643
    Rad
    Moderator

    Hi there,

    I can’t reproduce this issue on my browsers. Would you mind providing what OS and browser version you’re testing it with? Maybe your device doesn’t support blur effect?

    Thanks!

    March 10, 2017 at 2:39 pm #1402297
    Grazeke
    Participant

    I’ve been able to get the issue to appear when on iPhone 6s with all of the latest software updates. However, only when holding the phone sideways does the problem appear.

    Then Chrome v56.0.2924.87 & v57.0.2987.98 on Windows 10 has the same issue.

    Though it might be a separate issue, every now and again if the page is moved before the slider has a chance to begin it will sometimes not load the slider at all.

    March 11, 2017 at 12:24 am #1402768
    Rad
    Moderator

    Hi there,

    Ah thanks, Would you mind providing your admin login credentials in private reply? I like to see if there are filters that I can disable for testing.

    Thanks!

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