[3b1a2f46-a516-40cf-beba-b611930e4819Participant]

Hi,

I’ve seen a few users have this same issue but I can’t find an answer for it. I can’t get my slider to stay central when using the left fixed menu. The rest of the content works including the essential grid.

Any ideas?

See URL in reply below

Thanks

[3b1a2f46-a516-40cf-beba-b611930e4819Participant]

This reply has been marked as private.

[ChristopherModerator]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[3b1a2f46-a516-40cf-beba-b611930e4819Participant]

This reply has been marked as private.

[ThaiModerator]

Hi There,

I changed the slider layout to Auto, it looks good now:

View post on imgur.com

Cheers!

[3b1a2f46-a516-40cf-beba-b611930e4819Participant]

Thanks Thai,

There is also a problem with my Essential grid not displaying in Cornerstone, and the fade animations do not work when I use the Essential grid within the layout (As soon as I delete the essential grid, the problem goes away).

Thanks

[JoaoModerator]

Hi There,

Would mind adding this in your wp-config.php located at the root directory of your site.

define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

You can add it before the line

/* That’s all, stop editing! Happy blogging. */

Let us know how it goes.

Thanks

Joao

[3b1a2f46-a516-40cf-beba-b611930e4819Participant]

Thanks Joao,

That’s brought back the animations but Essential Grid still doesn’t show in Cornerstone.

Thanks

[Paul RModerator]

Hi,

In that case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– FTP Host
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[3b1a2f46-a516-40cf-beba-b611930e4819Participant]

This reply has been marked as private.

[JadeModerator]

Hi there,

Before we proceed, kindly update your theme installation to the latest version which is 4.6.1 and see if it will fix the issue.

Let us know how it goes.

[3b1a2f46-a516-40cf-beba-b611930e4819Participant]

Hi Jade,

Yes it’s all up to date now and no change.

I see someone from your team has created a new page and tried to test it and it didn’t work on that page either.

Thanks

[Paul RModerator]

Hi,

Would you mind providing us with ftp login credentials so we can take a closer look? To do this, you can make a post with the following info:

– FTP Host
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[3b1a2f46-a516-40cf-beba-b611930e4819Participant]

This reply has been marked as private.

[LelyModerator]

Hi There,

Thank you for the FTP credentials. We have confirmed the issue is because of the following error on the console.
Cornerstone Render Exception TypeError: jQuery(...).tpessential is not a function(…)
We have forwarded this issue to our developer for investigation. We’re sorry for the inconvenience this has cause you. We will let you know once we have an update.

[Author]

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