Hi there,
Thanks for writing.
There could be many other factors, including old templates that still pick up old shortcode format (eg. slider exists, just not being displayed ). I like to see what you’re actually getting.
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– Demo name
Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks!