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My site is hosted godaddy.com’s managed wordpress hosting and just recently, my visitors alerted me that when you type “www.southtexascomiccon.com” my site won’t load up. it only loads when I leave out the “www.” I get this error…
Warning: Class __PHP_Incomplete_Class has no unserializer in /home/content/p3pnexwpnas06_data02/10/2915710/html/wp-content/object-cache.php on line 520
Warning: Cannot modify header information – headers already sent by (output started at /home/content/p3pnexwpnas06_data02/10/2915710/html/wp-content/object-cache.php:520) in /home/content/p3pnexwpnas06_data02/10/2915710/html/wp-includes/pluggable.php on line 1171
I spoke to go daddy and waited on hold for an hour and they say it is an issue with the coding of the theme. I’m not a coder and don’t want to mess up my site a week before my convention.
I’ve also had a lot of problems with the media uploader not wanting to upload even small png’s. I’ve been sent to the different pages telling me how to change it but it seems like the latest update undid whatever I did before.
Hi there,
Thanks for writing in!
Upon checking your URL, it doesn’t load even without www.
To make sure the issue comes with X, please activate wordpress default theme and let us know if it doesn’t happen with other themes.Please check this link : https://wordpress.org/support/topic/class-_php_incomplete_class-has-no-unserializer
I recommend you to try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.
Hope it helps.
So after talking to a couple of techs on go daddy, they are telling me that the error is in the theme PHP coding. One guy said the “.ht access file needs to be redirected.” Another rep said something about a user.II file.” I don’t know what any of this means. I need to figure this out. I can’t afford to switch themes and restructure the website because my event is this weekend and people aren’t able to access it.
Hey There,
The www redirection works fine. Try to clear your browser cache. The php error you are receiving is related to a caching plugin you’ve installed. First of all try to disable all caching plugins if that does not help ftp into your web server and go to /wp-content/ and delete the file called “object-cache.php” this should resolve your issue.
