Tagged: x
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AuthorPosts
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February 10, 2017 at 7:02 pm #1366598
emilyfontesParticipantSeveral times over the last week I’ve had clients message me that my site is showing as only weird characters. I finally was able to see it for myself. Is this an x theme or cornerstone issue? I can log in to admin but every page made in cornerstone is coming up this way.
I’m running wordpress 4.7.2 and cornerstone 1.3.3 and x theme 4.6.4
Thanks.
February 10, 2017 at 11:59 pm #1366760
FriechModeratorHi There,
Thanks for writing in! Screenshot did not upload successfully, please provide us the site URL so we can take a closer look. Provide us login credentials in private reply as well, we might need to login to see the issue.
Cheers!
February 11, 2017 at 12:00 am #1366763
emilyfontesParticipantTrying file again.
February 11, 2017 at 12:01 am #1366765
emilyfontesParticipantHave no idea why it won’t let me upload a screenshot. The site is http://bloombirthpros.com
When I log in it actually gets rid of all the symbols. I can only see it when logged out.February 11, 2017 at 1:19 am #1366806
ChristopherModeratorHi there,
Thanks for writing in!
Upon checking your site, I didn’t find any issue.
Please resize the screen shot and upload it again.Thanks.
February 11, 2017 at 1:22 am #1366807
emilyfontesParticipantScreenshot of this URL: http://bloombirthpros.com/grow-your-doula-business
February 11, 2017 at 1:32 am #1366819
Rue NelModeratorHello There,
Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP Hostname
– FTP Username
– FTP PasswordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
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