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[lisacole1]

help! 🙂

Shall I reinstall the child theme again?

[lisacole1]

this is all the code I have in custom

/* portfolio no sidebar, no big featured image and remove tags*/

.single-post .entry-featured, .single-x-portfolio .entry-featured, article.type-page .entry-wrap > .entry-featured {
    display: none !important;
}

.x-portfolio .entry-cover-content > span {
    display: none;
}

.x-portfolio .entry-info {
width: 100%; /* makes the content fullwidth */
}

.x-portfolio .entry-extra {
display: none;
}

/* Els: Portfolio item: no sidebar */
.x-portfolio .entry-info {
width: 100%;
}

.x-portfolio .entry-extra {
width: 100%;
margin-top: 10px;
}

.single-x-portfolio .entry-featured {
    display: none;
}

.x-iso-container-portfolio .entry-featured {
    border: none;
}

.single-x-portfolio .p-meta,
.single-x-portfolio .entry-extra ul {
  display: none !important;
}
.x-portfolio .entry-cover-content span {
  display: none;
}
.x-portfolio .h-extra.skills {
  display: none;
}

.single-x-portfolio .entry-extra {
	display: none;
}
.single-x-portfolio .entry-info {
	width: 100%;
}

/* no big featured  image on pages */

.page.woocommerce .entry-featured { display: block !important; }

/* no drop shadow on button text */
.x-btn, .x-btn:hover, .button, .button:hover, [type="submit"], [type="submit"]:hover {
text-shadow: none;
}

/*correct social media colours*/
.x-social-global a.facebook{
        background-color:#3b5998}

.x-social-global a.twitter{
        background-color:#00abf0;}

.x-social-global a.google-plus{
        background-color:#d84b35;}

.x-social-global a.linkedin{
        background-color:#1a81ad;}

.x-social-global a.xing{
        background-color:#006567;}

.x-social-global a.foursquare{
        background-color:#0f6bb6;}

.x-social-global a:hover.youtube{
        background-color:#cc181e;}

.x-social-global a:hover.vimeo{
        background-color:#44bbff;}

.x-social-global a.instagram{
        background-color:#3f729b;}

.x-social-global a.pinterest{
        background-color:#cd1f28;}

.x-social-global a.dribbble{
        background-color:#ea4b8b;}

.x-social-global a.flickr{
        background-color:#ff0084;}

.x-social-global a.behance{
        background-color:#1769ff;}

.x-social-global a.tumblr{
        background-color:#36465d;}

.x-social-global a.soundcloud{
        background-color:#ff5500;}

.x-social-global a.rss{
        background-color:#fe6e00;}

[Christian]

Hey there,

Looks like you’re using the old child theme system. Please add the code below in your functions.php

// Enqueue Parent Stylesheet
// =============================================================================

add_filter( 'x_enqueue_parent_stylesheet', '__return_true' );

If that doesn’t help, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[lisacole1]

ok, will that be happening on all my x sites?

and where do I find the functions.php file please

[lisacole1]

This reply has been marked as private.

[Rahul]

Hey There,

Thanks for writing in!

Unfortunately, we’re unable to access the site. Throws an error.

Could you please double check it?

Thanks for understanding!

[lisacole1]

everytime I go anywhere near php I break it!

[lisacole1]

right, try now please, I have over written the functions file with a clean one

I hate php with a passion that defies all logic

[Friech]

Hi There,

We cant still access the site, please provide us FTP credentials as well so we can take a look on your child theme.

Thanks.

[lisacole1]

This reply has been marked as private.

[Paul R]

Hi,

After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

[lisacole1]

no problem, thank you! The site is really short on space, it’s probably that!

[Paul R]

You’re welcome! 🙂

[Author]

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