[iDigitaliseParticipant]

Hi Guys –

This afternoon around 13:00 GMT; my website had an update on WordPress, XTheme, and a few Plugins.

After the update happened I went on the homepage to find a 404 error and the entire CSS is broken.

I was not sure what’s the issue. I tried to deactivate and re-activate all the plugins one by one. still no luck. I then activated the parent theme rather than the child theme and it seemed to have solved the issue instantly.

Could there be an issue with the Child Theme that’s causing this problem?

I have spotted that the theme version is saying 4.6.4 and when I click Check Now it still says my version is up-to-date.

Admin Installed Version
4.6.4 CHANGELOG
Latest Version Available
4.6.4 CHANGELOG
Checked Every 12 Hours
Check Now

Please help!

Thanks

[RahulModerator]

Hi There,

Thanks for writing in!

Please refer to https://community.theme.co/kb/updating-your-theme-and-plugins/

Also, to assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

[JoaoModerator]

Hi There

Seems like you have to perform a Child Theme Update this time only.

Please refer to :

https://community.theme.co/forums/topic/child-theme-updates/

Hope it helps

Joao

[iDigitaliseParticipant]

This reply has been marked as private.

[LelyModerator]

Hi There,

Would you mind setting up a staging site and then perform the update there? This is so we can check your site without disrupting the live site. Do give us the link and credentials after putting up the staging site.

[iDigitaliseParticipant]

Okay Sure! thanks we will get that done and get back on this thread.

Rgds
Riya

[iDigitaliseParticipant]

Does this CSS make sense???

I found this in my child theme stylesheet

.x-face-outer.back li {
text-align: left;
horizontal-align: center;
}

div.fkyqcvm {
left: -9999px !important;
position: absolute !important;
}
div.vindkos {
left: -9999px !important;
position: absolute !important;
}
div.pmgfrdb {
left: -9999px !important;
position: absolute !important;
}

[JoaoModerator]

Hi There,

The first referes to the card element.

The other are some custom css that was added with classes added by the user created by him or a third party plugin.

It probably has a functionality if it is there, you can copy to a text file, erase and you will notice if something gets different, if not, you can remove, but keep this code backed up in any case.

Hope it helps

Joao

[iDigitaliseParticipant]

Thanks Joao – I will do that!

[FriechModerator]

You’re welcome, let us know how it goes.

Cheers!

[Author]

Posts