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  • #856486

    tahaabbasi
    Participant

    I have already tried the Transient Cleaner according to the instructions above and it did not fix the issue.

    #856529

    Paul R
    Moderator

    Hi Guys,

    Can you try adding this in your wp-config.php file located at the root directory of your site.

    
    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );
    

    Kindly add it before this line

    /* That’s all, stop editing! Happy blogging. */

    Hope that helps.

    #856561

    tahaabbasi
    Participant

    Added, No difference. 🙁

    #856739

    Paul R
    Moderator

    Hi,

    Kindly create a new topic and provide us your wordpress and ftp login on a separate private reply so we can take a closer look.

    Thanks

    #856762

    Blupace
    Participant

    Hi,

    Made no difference at all..

    Regards,

    Pace

    #857199

    Alexander
    Keymaster

    Hey Pace,

    Could you provide FTP credentials? It may help us get a closer look at what’s happening there. It looks like the page load is timing out.

    #857350

    Alexander
    Keymaster

    Update: I installed a patched version of Cornerstone with a more optimized way of automatically creating the excerpt. The pages load now, but quite slowly. Looks like we’ve narrowed down the problem, but there is still some room for improvement. Keep an eye out for a Cornerstone update to help address this.

    #857425

    Alexander
    Keymaster

    And we’re back! Can you try clicking around and let us know if you run into any other issues? Things seem to be working nicely after installing a the patched version of Cornerstone that will be the next release. Thanks for letting us login to your site.

    #857714

    Blupace
    Participant

    Hi, things seems to be running better, my portfolios however seem to have disappeared, they just go to a 404 page when you click on the links…

    Pace

    #857945

    tahaabbasi
    Participant

    Hi X Theme Staff,

    I have created a new topic as requested and provided ftp login as private reply. Seems you have solved the problem for the customer above. Can you please look at my topic and fix it for me as well.

    https://community.theme.co/forums/topic/site-crashed-after-recent-update-cornerstone-and-slider-not-working/#post-857939

    Thank you

    #858237

    Paul R
    Moderator

    @blupace

    I checked you portfolios page and it seems you have no portfolio items that is currently active.

    I can see one but it is in draft.

    http://screencast.com/t/lsAlLPm2

    Can you provide us the url of the portfolio where you are getting 404.

    @tahaabbasi Kindly wait for our answer in your new topic.

    Thanks

    #858253

    Blupace
    Participant
    #858316

    Christopher
    Moderator
    This reply has been marked as private.
    #858487

    Blupace
    Participant

    Hi, the pages did exist before the update….

    #858564

    Christopher
    Moderator

    Hi there,

    Updating doesn’t alter worprpress content, you might have accidentally deleted those pages. If you have your previous date base, you can restore those pages.

    Thanks.