[Alistair SParticipant]

I have built this site, using Icon

http://spiritofgravity.com/

The client has pointed out that on IE8 the sidebar doesn’t show up. I’ve checked it out and I’m getting the same thing, and also the images are not sized as they should be – they’re sizing at 100% even though in the posts they are specified at 250px width.

Any idea why this is and whether there is any code I can add to make the sidebar appear?

Thank you

Alistair

[Alistair SParticipant]

The sidebar also disappears on IE9 apparently

[RubinKeymaster]

We will look into this thanks for sharing.

[Alistair SParticipant]

Hi – let me know when you’ve had a chance to look at this.

Thanks

Alistair

[ChristianModerator]

Hey Alistair,

Works fine on our end http://prntscr.com/2xqw9v

What is the resolution of your monitor?

Thanks.

[Alistair SParticipant]

Hi

It’s not a question of resolution: I’ve tried it on a PC in an internet cafe and it displays fine on Firefox but on Explorer the sidebar doesn’t show. My client has Chrome and Explorer on his laptop – it shows fine on the former but again no sidebar on the latter.

What version of Explorer did you use in the screenshot above? My client says that on IE8 and 9 it isn’t working.

Thanks

Alistair

[RubinKeymaster]

Thanks for writing in. Allow me to elaborate on this topic a bit more.

Internet Explorer 8 was released on March 19, 2009 and was originally intended for use on Windows XP, which was first released to computer manufacturers on August 24, 2001. As of September 2013, estimates of Internet Explorer 8′s global market share ranged from 6.93% to 8.73% (these statistics have continued to drop of precipitously in each consecutive month).

Keep in mind that this is not all Internet Explorer usage, simply Internet Explorer 8 usage. Internet Explorer 8 is now a five year old piece of software, which in web development terms means that it is very old. The only reason that this browser has remained around as long as it has is due to the fact that Windows XP was a mainstay in the PC ecosystem, particularly for businesses.

As you can see from the information provided above, Windows XP is a thirteen year old piece of software and has ultimately become a problematic factor in the industry as it has greatly hindered further development and implementation of new technologies. Because of this, Microsoft is ending support for Windows XP in April 2014 (two months from the time of this writing). With the ending of support for XP, users are essentially going to be forced into having to upgrade their operating systems to receive assistance, security updates, et cetera. Upon upgrading to these newer systems, users will need to also update their browser to a newer version.

Now that Microsoft has released Internet Explorer 11, this also means that Internet Explorer 8 is three versions old, and more and more users are abandoning this old platform for the newest offerings put in place by Microsoft. Because of all of this, many providers have already dropped Internet Explorer 8 support for their services (i.e. Google), and Envato (the parent company over ThemeForest) no longer requires IE8 support from their themes due to all of these statistics and information. This is because the amount of time invested in fixing the numerous problematic issues presented by this legacy browser are typically not worth the returns from the increasingly small proportion of users who are utilizing Internet Explorer 8.

We began building X around the middle of last year when Internet Explorer 8 usage was much higher than it is now. However, since then the numbers have continued to dwindle to the point that it is truly right at the point that it is no longer sensible to support such an old piece of software. Because of this, we have just recently made the decision to drop Internet Explorer 8 support with X so that we can ultimately make a better theme for our users that is not held back by the old conventions set in place by this legacy browser.

We will however look into IE9 and see if everything is alright there and update you soon.

[Susan PParticipant]

I too, am having the same problem. I totally understand the ‘age of IE8’ and how things have progressed. However, since a large majority of the population still have IE8 on their computers, I feel it is absolutely necessary for you to write into the theme(s) a fix for such – just like many others have already done.
I spent a great deal of time working on this, and figuring out how things work. I love the look of my site in Firefox. It’s perfect! But I was so disappointed when I finally decided to check it in IE8. I think this is the first site that I have not checked it along the way. I just assumed that it would be OK across all browsers.

[AlexanderKeymaster]

Hi Susan,

As we explained in detail above, IE8 isn’t supported. Microsoft officially stopped supporting Windows XP along with IE8 on 4/8/2014 Unfortunately we can’t continue to support legacy browsers as they fail to uphold the current web technology standards.

[NewSchoolMontessoriParticipant]

Hi ThemeCo. We love your Theme and appreciate your support.

Our site, http://newschoolmontessori.com/ , looks great on all browser versions, but on IE9, IE10, IE11 the Nav bar on the side of the page does not List vertically Properly. Attached is a screenshot.

The screenshot is taken from a PC with Windows10, IE11.

I edited IE in the Emulation Mode, when I set the Document Mode to IE 8 the Nav bar displays correctly. Anything in IE 9 or later and I get what is on the attached screenshot.

My Theme version is up to date.
I do not know why the Nav bar is bunching up like it is on IE. Can you assist?

I appreciate your time and assistance. Thanks.

[ZeshanMember]

Hi there,

Thanks for writing in!

To fix this issue, please add following CSS under Custom > CSS in the Customizer:

.x-navbar .desktop .x-nav > li > a {
    padding-top: 0px;
    padding-bottom: 0px;
}

Hope this helps. 🙂

Thank you!

[NewSchoolMontessoriParticipant]

That did it!

Thank you very much. We appreciate your support and Theme.

[JackKeymaster]

You’re most welcome! 🙂

[Author]

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