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  • October 30, 2015 at 11:18 am #646458
    Zeshan
    Member

    Hi Fish,

    Thanks for WordPress logins. Can you also send correct FTP credentials as your current provided FTP logins are showing a blank directory? Don’t forget to select Set as private reply to ensure your data remains hidden from other users.

    Thank you!

    October 30, 2015 at 7:31 pm #647002
    fish
    Participant
    This reply has been marked as private.
    October 30, 2015 at 11:49 pm #647180
    Rad
    Moderator

    Hi there,

    First, The template _topbar.php should be place on the child theme of same folder structure.

    For example,

    /wp-content/themes/x/framework/views/global/_topbar.php

    Then it should mirror the same folder structure such as

    /wp-content/themes/x-child/framework/views/global/_topbar.php OR
    /wp-content/themes/ethos/framework/views/global/_topbar.php

    It’s currently uploaded as this /wp-content/themes/ethos/_topbar.php which is not correct.

    Second, the recommended code mentioned on this thread is not applied at _topbar.php, it still uses the original code.

    I moved it to the correct location and applied the code, please check.

    Thanks.

    October 31, 2015 at 10:58 am #647545
    fish
    Participant

    Hi Staff,

    I apologize for missing the folder structure, I should of caught that one. Thanks allot for taking the extra time to add the code for me. Your guys at X are truly one of a kind and by far the best tech support team I’ve ever dealt with. Kudos!

    All the best,
    Fish

    October 31, 2015 at 11:25 am #647560
    Thai
    Moderator

    You’re always most welcome, Fish 🙂

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