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  • #858966

    Dil
    Participant

    Hey there,

    Whenever I post to on social media or share the site it shows up like this http://prntscr.com/am2qth rather than pulling the proper site name and tagline as well as the first h1 headline on my website landing page http://customprankcall.com I know that there was a bug in the latest update, but it seems to have not fixed it, even after clearing all cdn and cache. Various users have reported this, your help is greatly appreciated,

    thank you 🙂

    #859852

    Christian
    Moderator

    Hey Dil,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #859887

    Dil
    Participant
    This reply has been marked as private.
    #860000

    Dil
    Participant

    Please don’t do anything major, my site is live and i have advertisements running.

    #860278

    Zeshan
    Member

    Hi Dil,

    Unfortunately, the provided logins are not working for me. Please confirm the logins again.

    Thank you!

    #860865

    Dil
    Participant
    This reply has been marked as private.
    #860866

    Dil
    Participant

    Hey again, Maybe try multiple times, and there are no spaces, it was working fine.

    #861567

    Darshana
    Moderator

    Hi there,

    I was able to login to your site and I have disabled Open Graph for you under Customizer -> Social section. Now your share content should see.

    If you need to further improve, please install a plugin like WordPress SEO by Yoast and check the following post (https://community.theme.co/forums/topic/social-sharing-images/#post-827877).

    Hope that helps.