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  • May 12, 2015 at 6:43 am #271561

    Smarticle
    Participant

    I’m afraid the smooth scroll extension did not solve the issue at all. What is causing the jump? Can some CSS not be provided that stops the jump?

    Thanks very much.

    May 12, 2015 at 8:31 am #271656

    Christopher
    Moderator

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    May 12, 2015 at 8:38 am #271667

    Smarticle
    Participant

    Sorry, it got lost at the top of the last page.

    http://elevenplusify.wpengine.com/bronze-month1/

    Thanks 🙂

    May 12, 2015 at 1:55 pm #271883

    Zeshan
    Member

    Hi there,

    Your page is giving me 404 error (see: http://prntscr.com/74h4tr). Would you mind confirming the URL again?

    Thanks!

    May 14, 2015 at 8:27 am #273548

    Smarticle
    Participant

    Bah, sorry, there was a dash missing 😀

    http://elevenplusify.wpengine.com/bronze-month-1/

    Cheers

    May 14, 2015 at 12:52 pm #273706

    Nico
    Moderator

    Hi There,

    We could not check the page because it is only available for members only. Would you mind sharing us your admin credentials so we could take a closer look.

    Don’t forget to set it as private reply.

    Thanks.

    May 15, 2015 at 4:34 am #274236

    Smarticle
    Participant
    This reply has been marked as private.
    May 15, 2015 at 5:16 am #274251

    Paul R
    Moderator

    Hi,

    Upon checking, I didn’t see the smooth scroll extension installed.

    Kindly install the smooth scroll extension and if you don’t mind leaving it activated until we check again.

    Thanks

    May 15, 2015 at 7:38 am #274341

    Smarticle
    Participant
    This reply has been marked as private.
    May 15, 2015 at 10:03 am #274411

    Zeshan
    Member

    Hi there,

    You don’t need to install smooth scroll plugin. To avoid the jumping, simply use following CSS code under Custom > CSS in the Customizer:

    .x-main .widget[class*="q2w3-widget-clone"] + .widget {
    margin-top: 0;
}

    Thanks!

    May 18, 2015 at 7:17 am #275960

    Smarticle
    Participant

    Brilliant thanks for that. It works perfectly when I have the customiser opened but once I save and close it the widget title goes behind the nav bar when scrolling down. I have tried added to margin-top but this causes the bounce.

    http://elevenplusify.wpengine.com/silver-month-1/

    May 18, 2015 at 7:55 am #276000

    Zeshan
    Member

    Hi there,

    The title looks fine at my end on scrolling (see: http://prntscr.com/76kpu5). Would you mind confirming again?

    Thanks!

    May 18, 2015 at 11:12 am #276128

    Smarticle
    Participant

    Thanks for the quick reply. It’s strange, I went back on it a moment ago and it appeared to work correctly. Then I went back on it and the fixed widget seems to be going back into the nav bar. http://snag.gy/nu3mi.jpg

    May 18, 2015 at 1:43 pm #276248

    Nico
    Moderator

    Hi There,

    I am different staff support member, Upon looking on my side it seems to be working fine as well.

    If you need further assistance, feel free to ask us.

    Thanks.

    May 19, 2015 at 3:29 am #276708

    Smarticle
    Participant

    Ok so I’ve noticed one thing that may be of useful note. Yesterday I took my site live and updated the url address. Also did a search and replace tool to swap the words ‘elevenplusify.wpengine.com’ to ’11plusify.com’. Upon inspection, the widget is working correctly here, http://elevenplusify.wpengine.com/silver-month-1/ but not here, http://11plusify.com/silver-month-1/

    Could something have changed during the transition that would affect something like this?

    Thanks

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