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  • September 10, 2014 at 5:49 am #101924

    Scott M
    Spectator

    hello SelbisScars.com The scroll bar on the right is very slow and choppy when scrolling up and down. it’s even worse on tablets and phones. nothing loads very quick and it hardly functions correct until about 2 minutes go by. I need a nice smooth scrolling site. thanks -scott

    September 10, 2014 at 9:37 am #102032

    Mrinal
    Member

    Hi Scott,

    Thanks for writing in!

    You’re using too old version of X theme, At first please update your theme to latest version 2.4.0 by following this KB article: Updating Your Theme and Plugins

    September 10, 2014 at 11:50 pm #102524

    Scott M
    Spectator

    I just bought this thing like a month ago. Are you telling me there’s no fix?
    I do not like updating. thanks

    September 11, 2014 at 2:30 am #102557

    Paul R
    Moderator

    Hi Scott,

    Thanks for writing in.

    Your site looks fine from here and scrolling smoothly.
    I tested on three different browsers – IE, Chrome and firefox.

    May I know what browser are you using.

    September 12, 2014 at 5:06 am #103384

    Scott M
    Spectator

    Yes it will work fine with a fast internet connection on a desktop. But where it suffers (which other sites don’t do) is when u hop on a tablet or 3g phone. Basically anything that uses 3g or your standard Verizon internet. Which is probably most of the population. Try your site on a those connections and then try mine. It is awful.

    September 12, 2014 at 6:06 am #103413

    Paul R
    Moderator

    Hi Scott,

    Try installing this plugin https://wordpress.org/plugins/w3-total-cache/

    It will greatly help speed up your site.

    Thanks

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