[mobeusParticipant]

I have a script from a remote site to help clients quickly get support or submit a support issue directly on our current website. I am working with the x-theme on my local development environment but this is giving me issues. WordPress and the x-theme are all current.

The script places a button at the bottom of the browser window on the right side.

You can see it work at our current site https://www.mobeustech.com

[ThaiModerator]

Hi There,
Thanks for writing in.
Upon checking, I can’t access to your website, it always redirect to http://127.0.0.1/.
Please double check on it.
Many thanks.

[mobeusParticipant]

Our current site is working just fine. I just checked from 3 client locations (Seattle, Boston, London) and from our office in Colorado. Again the our current site is http://www.mobeustech.com. Thanks

[mobeusParticipant]

What can i do to get this script to be on top of the header when the button is clicked?

[Rue NelModerator]

Hello There,

Thanks for updating the thread!

Please add the following css code in the customizer, Appearance > Customize > Custom > CSS

#gfiservicedeskmodal {
   z-index: 1200;
}

Let us know if this has been helpful to you.

[mobeusParticipant]

Sorry but that did not work. I also tried the top: 200 variable and that did not work either.

[NicoModerator]

Hi There,

Would you mind sharing us your admin credential so we could take a closer look on your setup.

Don’t forget to set it as private reply.

Thanks.

[mobeusParticipant]

This reply has been marked as private.

[ThaiModerator]

Hi There,
Try adding following CSS under Appearance > Customize > Custom > CSS:

div#gfiservicedeskmodal {
  z-index: 9999 !important;
}

Hope it helps.

[mobeusParticipant]

Thanks that seems to be working.

[ThaiModerator]

You’re most welcome.

[Author]

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