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[Laurie H]

Hi there,
I’m using essential grid on the home page of the site I’m building. It displays correctly in Firefox & Chrome, but in Safari there are thin white lines down one side of each grid item (as attached screenshot)
I think the issue may be with the visibility…. .tp-esg-item.itemtoshow.isvisiblenow
But if I change the visibility to hidden in my style.css (in child theme) then the cover of the grid items does not display at all when hovered over. Can you please suggest a Safari fix for this problem?
I can send you wp login details if you need them 🙂 WP & all plugins are up to date.
Many Thanks

[Jade]

Hi there,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

[Laurie H]

This reply has been marked as private.

[Rue Nel]

Hello Tracey,

I am another staff checking on this thread! I have checked your site in Safari (on Mac) and this is what I am seeing.
http://prntscr.com/atohlr

Would you mind providing us the version of your Safari or perhaps a screenshot of what you are seeing so that we could have an idea of what is going on in the page?

Thanks.

[Laurie H]

Hiya
Screenshot attached. If you check the site using Safari 9.1 (mac) and adjust your browser window scaling up & down you should see fine white lines appearing down the side of each essential grid item box. This also happens in the ES demos in Safari…
Thanks:)

[Laurie H]

Sorry the screenshot was too big before, so here it is

[Rupok]

Hi there,

Thanks for the screenshot. I wish I could see this so that I can provide a solution for you. Unfortunately I can’t replicate this on my end too with Safari – http://prntscr.com/au86n4

I am sorry that it’s not possible to provide any solution as I can’t see the problem.

Thanks!

[Laurie H]

Hiya

Sorry for the delay. So you are looking at the site in Safari version 9.1 on a mac, running El Capitan (imac & tower)? The fine white lines are also showing on iphones and ipads (Safari) Can you please check also on all these devices. As I mentioned before, this problem also occurs in the demos of ES.
I do hope you can help resolve this issue soon.

[Rupok]

Hi there,

Thanks for updating. Yes I have checked with Safari 9.1 (http://prntscr.com/av4dep) on iMac running OS X El Capitan 10.1..4.

Also tested with iPhone but facing this issue. However if you are facing this on demo as well then I think the issue either exists on your end or the plugin itself (that’s not related with X somehow as the demo is not on X).

Unfortunately we won’t be able assist you on this as we can’t even see the issue. I really tried to replicate this so that I could suggest you some code to fix this and it’s lot easier than writing you this. You can ignore this or test with other devices.

Thanks for understanding.

[Laurie H]

Hiya

Ok, many thanks for checking anyway:) Will look into this problem with ES grid plugin.

[Nico]

Let us know how it goes.

Thanks.

[Author]

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