[William YParticipant]

Alright. I’m opening a separate topic as you suggested.

I fully understand your support limit. But would you just do your customers a favor by spending just a little time to solve this “mystery” concerning X theme and rtMedia Buddypress and bbpress multimedia album? 🙂 Because I noticed we are not the only one trying to get this work.

I have tried my best and things seemed not working… The issue is that other themes are working just fine with the same plugin without tweaking anything. But with X, despite all the tweaking nothing seems to work.

Ok. Please tell me what template does X use as base template by default?

According to rtMedia developers, here’s what is supposed to fix the mystery…

==============================================

By default, rtMedia uses the current theme’s index.php template as the base template. If you want to change this to some other template or if you are using any theme based on BuddyPress default theme,and have issues with the rtMedia media tab, then you can specify a different template to be used by rtMedia.

Just put the following code in your theme’s functions.php file.

function rtmedia_main_template_include($template, $new_rt_template){
global $wp_query;
$wp_query->is_page = true;
return get_page_template();
}
add_filter(‘rtmedia_main_template_include’, ‘rtmedia_main_template_include’, 20, 2);

This will set the theme page.php template as base template for rtMedia. If you wish to make a different template for the same, just use this function locate_template(‘your-custom-template.php’) instead of the function get_page_template() used in the above code.

More info here… http://docs.rtcamp.com/rtmedia/developers/themes/theme-media-tab.html

[Prasant RaiModerator]

Hello There,

Thanks for writing in! It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script.

But to help you solve the problem we would like to have a look at your setup. Kindly provide the login details of your website.

Thank you for your understanding.

[William YParticipant]

Hello.

We really don’t care providing our login credentials, as we have always provided it when needed. But I think since it’s not only our website dealing with this issue, it might be better to test this plugin with X on your test installation that way your solution might be applicable to all other customers trying to use rtMedia Buddypress and BBpress Album. Here is the link to the plugin https://wordpress.org/plugins/buddypress-media/

Thanks!

[RadModerator]

Hi there,

Sure, will add that as request. I’ll do some personal test too just in case. Though, I can’t really promise a timely solution as this is related to 3rd party plugins we don’t usually support. I’ll try what I can do 🙂

Thanks!

[William YParticipant]

This reply has been marked as private.

[RadModerator]

Yeah, added on my list 🙂

I’d like to see X works on most cool plugins too.

[William YParticipant]

Thanks! 🙂

[Rue NelModerator]

You are most welcome!

[William YParticipant]

Hello. Any word on rTMedia integration? 🙂

Thanks!

[RadModerator]

Hi William,

There is no news yet, but I bump the feature request list for this. Just in case 🙂

Thanks!

[girloutdoorsParticipant]

I’ve worked it out… see post below.

[girloutdoorsParticipant]

Typically just as soon as I posted here I managed to figure it out! It’s not perfectly formatted by it’s as near as. Note that you do not need to make any changes to functions.php for this to work.

Here’s what I did:

1. Copy the /wp-content/plugins/buddypress-media/templates/ directory to my x-child directory and rename it rtmedia (the plugin alternatively be be in /wp-content/plugins/rtmedia/templates/)

2. Edit main.php in your new rt media folder:

Replace the div id line with <div id=”item-header” class=”cf” role=”complementary”> at lines 38 and 77

Replace the div class line with <div class=”x-item-list-tabs-nav item-list-tabs no-ajax” id=”object-nav” role=”navigation”> at lines 44, 45 and 83

Replace the div class line with <div class=”x-item-list-tabs-subnav item-list-tabs no-ajax” id=”subnav” role=”navigation”> at lines 59 and 99

This method came from the RTmedia forum at http://community.rtcamp.com/t/rtmedia-and-x-theme/4544/5

[ZeshanMember]

Thanks for sharing it, @girloutdoors! Have a good day! 🙂

[khomikoParticipant]

I’ve installed rtMedia before and it worked just fine for me. You just need to use some css.

[Rue NelModerator]

Hey @khmimarketing,

Thanks for letting us know that it has worked for you.

All the best.

[Author]

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