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Archive / Very Slow Load Time on Lightbox
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  • June 30, 2015 at 3:13 am #316768

    PHXLAWFIRM
    Participant

    Hello:

    The load times on lightbox content is slow. There is only text data loading (and a 33-45kb image), but the avg. time to bring up the page is between 4-7 seconds (sometimes longer). Can you help me figure out what’s going on w/this problem? thanks.

    June 30, 2015 at 6:50 am #316898

    Paul R
    Moderator

    Hi,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks

    June 30, 2015 at 2:00 pm #317376

    PHXLAWFIRM
    Participant
    This reply has been marked as private.
    June 30, 2015 at 2:13 pm #317395

    Nico
    Moderator

    Hi There,

    We’ll be happy to assist you with this issue, but we’ll first need you to provide us with some information below to check your setup closer (don’t forget to select “Set as private reply” to ensure that your data remains hidden):

    Your URL.
    Your WordPress login credentials.
    Your FTP credentials (in case we need to check anything out on your server).
    Once we have all of this, we’ll be happy to take a deeper look into things.

    Thanks.

    June 30, 2015 at 2:55 pm #317443

    PHXLAWFIRM
    Participant
    This reply has been marked as private.
    June 30, 2015 at 3:47 pm #317504

    PHXLAWFIRM
    Participant
    This reply has been marked as private.
    June 30, 2015 at 4:20 pm #317538

    PHXLAWFIRM
    Participant

    Nevermind, problem solved – every lightbox call-to function had to be changed to a unique identifier!

    Thank you!

    June 30, 2015 at 7:53 pm #317665

    Friech
    Moderator

    Glad you sorted things out. Cheers!

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