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  • #1384739
    bradmaclean
    Participant

    Check out my revolution slider on https://will2walk.org/. When you play the video and then close, the video audio will startup again in the background. Here are the exact steps to the problem:

    1) Go to https://will2walk.org/
    2) Click play button on slider
    3) Watch 15 seconds or so of the video (make sure your volume is up)
    4) Close the video
    5) ISSUE: The video audio will start up again in the background and there is no way to turn it off unless you refresh the page

    This started happening after I added a preview image to the Youtube layer in Revslider. It is recommended by Themepunch to do this so the video will only load from YouTube.com when the video actually plays.This helps with page performance. Here is the article I followed from themepunch: https://www.themepunch.com/revslider-doc/video-layers/

    Thanks in advance for your help!

    Brad

    #1385140
    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!

    #1385391
    bradmaclean
    Participant
    This reply has been marked as private.
    #1385727
    Rad
    Moderator

    Hi there,

    I made some adjustment to your close element’s action setting. Should be okay now.

    Thanks!

    #1386108
    bradmaclean
    Participant

    That did the trick. thank you! what adjustments did you make in the close element?

    Brad

    #1386413
    Rad
    Moderator

    Hi there,

    I added the delay of about 2000ms (2seconds). And switch to “Keep last selected state”.

    Thanks.

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