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AuthorPosts
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February 24, 2017 at 4:45 pm #1384739
bradmacleanParticipantCheck out my revolution slider on https://will2walk.org/. When you play the video and then close, the video audio will startup again in the background. Here are the exact steps to the problem:
1) Go to https://will2walk.org/
2) Click play button on slider
3) Watch 15 seconds or so of the video (make sure your volume is up)
4) Close the video
5) ISSUE: The video audio will start up again in the background and there is no way to turn it off unless you refresh the pageThis started happening after I added a preview image to the Youtube layer in Revslider. It is recommended by Themepunch to do this so the video will only load from YouTube.com when the video actually plays.This helps with page performance. Here is the article I followed from themepunch: https://www.themepunch.com/revslider-doc/video-layers/
Thanks in advance for your help!
Brad
February 25, 2017 at 12:21 am #1385140
RadModeratorHi there,
Thanks for posting in.
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks!
February 25, 2017 at 8:28 am #1385391
bradmacleanParticipantThis reply has been marked as private.February 25, 2017 at 6:27 pm #1385727
RadModeratorHi there,
I made some adjustment to your close element’s action setting. Should be okay now.
Thanks!
February 26, 2017 at 6:50 am #1386108
bradmacleanParticipantThat did the trick. thank you! what adjustments did you make in the close element?
Brad
February 26, 2017 at 2:56 pm #1386413
RadModeratorHi there,
I added the delay of about 2000ms (2seconds). And switch to “Keep last selected state”.
Thanks.
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