[sboldParticipant]

When I tried to activate the revolution slider extension, I received the following fatal error:

Warning: require_once(/home/scotmtnm/public_html/fortheride.org/wp-content/plugins/revslider/inc_php/framework/include_framework.php) [function.require-once]: failed to open stream: No such file or directory in /home/scotmtnm/public_html/fortheride.org/wp-content/plugins/revslider/revslider.php on line 48

Fatal error: require_once() [function.require]: Failed opening required ‘/home/scotmtnm/public_html/fortheride.org/wp-content/plugins/revslider/inc_php/framework/include_framework.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/scotmtnm/public_html/fortheride.org/wp-content/plugins/revslider/revslider.php on line 48

[sboldParticipant]

Do you guys have any input on what this could be?

[sboldParticipant]

Please respond with something. All that I have done is input demo content and activate various included plugins.

[sboldParticipant]

Has anyone seen this?

[John EzraMember]

Hi there,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL as stated on the forum entrance page. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Also was this on a fresh install, an upgrade. It might be a failed install of the plugin. have you tried uninstalling and re-installing the plugin?

Let us know if that helps.

[sboldParticipant]

Hey, thanks for the response.

The domain is in the original message as a part of the error. It’s fortheride.org.

This is a fresh install of the X Theme. After installing, I uploaded the demo content, a home page example, and some customizer settings. All as per the Demo Content instructions. This worked fine.

Afterwards, I installed several of the bundled plugins (Google Analytics, Smooth Scroll, etc) and also Revolution Slider. After installing the Revolution Slider, I went to the plugins page to activate it. I received the above error. I tried to then delete the plugin so that I could reinstall. When I go to delete the plugin, it asks me to confirm that I want to delete the plugin and all of it’s files. When I click to confirm this, the browser navigates to a blank page and doesn’t seem to do anything because it almost immediately completes loading. If I refresh, I’m asked if I want to resubmit, when I do this the same thing happens.

After trying this several times, the plugin remains installed but won’t activate. The same error comes up every time I try to activate it. And since the delete/uninstall action on the plugins page doesn’t seem to be working, I can’t reinstall the plugin.

Thanks for your support. I respect the work that you guys are doing and know that you are probably very busy. I’m only frustrated because simple included things with the theme are not functioning.

Thanks,
Scott

[Paul RModerator]

Hi Scott,

In that case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[sboldParticipant]

This reply has been marked as private.

[RadModerator]

Hi there,

It looks like permission issue. Could you try deleting it through ftp? or manually upload the plugins located from /x/framework/plugins/ (extract them before uploading). You may also contact your hosting provider to prevent future issues like this.

I can’t verify any of this asftp login isn’t working.

Thanks, and let us know.

[sboldParticipant]

Just to be sure…

I should delete the entire revslider folder in the wpcontent/plugins folder through ftp and then recopy the folder from the theme download to the same place?

thanks

[sboldParticipant]

LMAO man…

Did exactly what you said and now it appears to be installed and activated.

Quick question: I hate bothering you guys and I understand a solid amount of web programming (just hate doing it)…what program are you using to diagnose these errors? anything in particular that I could try to limit questions on this forum.

thanks

[RadModerator]

Hi there,

You can try browser’s developer tools. Almost all browsers have this including IE 🙂

You can search the internet for each documentation 🙂

And check this too http://codex.wordpress.org/Changing_File_Permissions

Cheers!

[Author]

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