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  • January 24, 2017 at 12:11 pm #1343471
    studio3087
    Participant

    Hi, I’ve been trying to get a single slide loop working using Revolution Slider and have a few issues I can’t seem to work out. The video thumbnail loads correctly, but goes blank before the video starts, the video plays ok, but doesn’t start when the page loads, its not that large, 9 seconds at 3.8 mb file. I’m using a Hero Scene – Wide-Full-With Slider Type. The slide plays through once then stops. Thanks.

    Wordpress – 4.7.1
    X – 4.6.4
    Cornerstone – 1.3.3
    Slider Revolution – 5.3.1.5

    January 24, 2017 at 2:21 pm #1343610
    Rahul
    Moderator

    Hi There,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    January 24, 2017 at 2:21 pm #1343611
    Jade
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    January 24, 2017 at 9:32 pm #1344174
    studio3087
    Participant
    This reply has been marked as private.
    January 25, 2017 at 5:48 am #1344545
    Christian
    Moderator

    You’re using .mov, please use .mp4.

    Thanks.

    January 26, 2017 at 4:10 pm #1346893
    studio3087
    Participant

    It was linked to the wrong file and I changed the source to the .mp4 version and it plays much smoother now.

    It still stops after one time through and I cant seem to figure out how to get it to loop. The latest thing I tried was switching the style from Hero to Standard and then turned on Single Slide Loop, but that didn’t seem to work either.

    Thanks

    January 26, 2017 at 10:10 pm #1347253
    Rad
    Moderator

    Hi there,

    Would you mind providing correct login credentials? Maybe it just need some setting within the video and not the slider.

    Thanks!

    January 29, 2017 at 6:05 pm #1349988
    studio3087
    Participant
    This reply has been marked as private.
    January 29, 2017 at 11:53 pm #1350295
    Rad
    Moderator

    Hi there,

    The login is still incorrect, it’s the same as you provided above. Please check.

    Thanks!

    January 30, 2017 at 9:03 am #1350843
    studio3087
    Participant
    This reply has been marked as private.
    January 31, 2017 at 1:12 am #1351892
    Paul R
    Moderator

    Hi,

    For this purpose, I suggest you add your video as background video rather than adding it as a video layer.

    https://www.screencast.com/t/NZ25g8zU2T

    https://www.themepunch.com/revslider-doc/video-layers/#tab-1437871088869-2-8

    Thanks

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