[gabemottParticipant]

I have searched the revolution slider forums at themepunch and the forums here and am following along for some time now.
I cannot get any fonts to show up despite adding them to punch font.
I would not have posted to this forum, except I am doing everything according to punch font and am now wondering if there is something in settings or permissions that is going on. (additionaly, occasionally after I save a slide/update it reverts to a previous version)
http://www.themepunch.com/home/uncategorized/adding-my-own-google-fonts/

Screenshots are here:


Essentially, I’ve done this multiple times back and forth, trying different fonts from google… nothing makes fonts show up.

Again, I’ve dug in and find no one who’s had this experience.
http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments?page=240
http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments?page=25

[RadModerator]

Hi Gabe,

Thanks for writing in!

It works on my end, but not sure it doesn’t work at your end. I would like to see your setup.

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[gabemottParticipant]

This reply has been marked as private.

[gabemottParticipant]

btw, i don’t see an option to be notified of responses by email… is that setting available in this forum?

[Nabeel AModerator]

Hey Gabe,

On Inspecting your website i found many errors related to Punch Font, this is the reason the fonts are not loading. You’ll need to fix them first. This is what it says:

ThemePunch GreenSocks Logs jquery.themepunch.tools.min.js?rev=4.5.95&ver=3.9.2:25
Failed to load resource: the server responded with a status of 403 (Forbidden) http://www.1and1.com/?affiliate_id=322774
Slider Revolution 4.5.7 Initialisation on rev_slider_3_1 jquery.themepunch.revolution.min.js?rev=4.5.95&ver=3.9.2:7
Used Options: jquery.themepunch.revolution.min.js?rev=4.5.95&ver=3.9.2:7
Tween Engine: jquery.themepunch.revolution.min.js?rev=4.5.95&ver=3.9.2:7
Failed to load resource: the server responded with a status of 403 (Forbidden) 

[gabemottParticipant]

I don’t know how you found that. Thanks.
How do you suggest I fix it? Permissions?

[Nabeel AModerator]

Hey Gabe,

Yes it seems to be a folder permission problem. Try changing it to 755 and check it again.

[gabemottParticipant]

Changing what?
wp-content folder is already 755
so is plugin-folder and all folders in plugins
index.php is 644

[ZeshanMember]

Hi Gabe,

Thank you for writing in!

Can you try testing for a plugin conflict? You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.

[Author]

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