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AuthorPosts
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January 6, 2015 at 7:14 pm #178046
Revolution slider is not working right I have tried mulitple sliders and all of them do the same thing, my words turn out to be small and grey and off to the right. Any Ideas?
Thanks-Joe
Here is my site
http://contagioussocial.netJanuary 7, 2015 at 2:14 am #178231Hey Joe,
In that case, please give us access to your WordPress admin so we could see your slider setup.
Thanks.
January 7, 2015 at 7:35 am #178409This reply has been marked as private.January 7, 2015 at 9:57 am #178501Hi there,
To be 100% sure that this is not a matter of old version problem please update theme to latest version, also make sure that you are using the latest version of x shortcodes and Revolution Slider.
https://theme.co/x/member/kb/updating-your-theme-and-plugins/Then please read the online documentation for the plugin to know how to add labels and text layers into the slider:
Online DocumentationNow regarding your website. You are using version 4.6.0 which it maybe the cause of that abnormal behavior. I suggest that you update that to version 4.6.5 which is the latest version bundled with the theme.
Thank you.
January 7, 2015 at 3:58 pm #178740Ok so now my text is showing up but my back ground video isn’t playing.
HELP loljoe
January 7, 2015 at 11:48 pm #178963Hey Joe,
This is because you’re slider has a background (see http://prntscr.com/5pu46s). I’ve set it to transparent but it still doesn’t work because the Javascript responsible for the video is not available because you’re running an old version of X and X shortcodes. Please update X and the plugins included to their latest version first. See http://theme.co/x/member/kb/updating-your-theme-and-plugins/ for update instructions. Then, see the new videos in our Knowledge Base especially Product Validation so you can receive updates in your WordPress admin in the future. After that, please see https://theme.co/x/member/forums/topic/release-notes-x-v3-1-1-x-shortcodes-v2-6-1/ for solutions for potential issues and I’d also recommend that you see our Changelog at https://theme.co/x/member/changelog/ to know what has changed since version 1.8.3 of X.
Thanks.
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