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  • #72849

    stephanie g
    Participant

    Hi,

    My website is http://www.spiralpraxis.org. On most of my pages I’ve had a revolution slider acting as a banner using custom Lato text animation layers. That was working all very well but suddenly last week the slider font styles have lost their CSS styling. I’m not sure why. The text has all become small and unreadable. I’ve checked the advanced styling editor and the Google fonts loader and both show the correct values. In fact, if I try ANY font presets the changes won’t apply to either the preview or live slider.

    Why has the font styling of the revolution slider suddenly become disabled? I have upgraded wordpress recently, otherwise I can’t think of why there would be any change. I’ve checked the forum for problems but most of the time people say that googlefont loading and entering the correct CSS in the advanced styling window should change everything. In my case, that hasn’t helped as it seems all text styling has become disabled. Can you help?

    #73238

    Rad
    Moderator

    Hi Stephanie,

    Thank you for writing in!

    I just checked it, and there was a “Lato” font loaded. But, it does not affect your slider styling. I would like to check your setup, would you mind providing your admin login?

    Thanks!

    #75836

    stephanie g
    Participant
    This reply has been marked as private.
    #76238

    Rad
    Moderator
    This reply has been marked as private.
    #76687

    stephanie g
    Participant

    Hi,
    Thanks for your help! I’ve checked with my host and there was indeed a security change made on my site. I’ve removed the block on my wp-login.php (could you check this for me?) but the problem with the revolution slider remains.

    As far as font customizations are concerned, I’ve only used the following css in the Ultimate X customizer (see below). Within the revolution slider googlefonts field, I’ve used the following code:
    <link href=’http://fonts.googleapis.com/css?family=Lato’ rel=’stylesheet’ type=’text/css’>

    Where else can the bad request error be?

    Best Stephanie
    ***************
    CUSTOMIZER SETTINGS–

    body {background-color: #ececec}
    img.x-img.x-img-none.none {margin-bottom:0px}
    body.home div.x-navbar-wrap {border-bottom-style:solid;
    border-width:40px;
    border-color: #779FB7}

    div.x-breadcrumb-wrap {
    background-color: #62a1b9;}

    div.x-promo {margin-bottom:0}

    #hms_testimonial_rotating_1
    {color: white; padding-top:0px; padding-bottom:10px; font-size:12pt; font-style:italic;}

    #menu-item-6716 {font-size: 12px}
    #menu-item-6717 {font-size: 12px}
    #menu-item-6718 {font-size: 12px}
    #menu-item-6719 {font-size: 12px}
    #menu-item-6720 {font-size: 12px}
    #menu-item-6721 {font-size: 12px}
    #menu-item-7221 {font-size: 12px}
    .x-breadcrumbs .current {
    color: #fff}

    blockquote {font-size:14pt;
    font-style: italic;
    font-weight:400}

    body.home blockquote {
    padding: 1em 0 2em 2em;
    font-style: italic;
    font-weight:300
    }

    p.wysija-paragraph {
    margin-bottom: 0px;
    margin-top: 0px}

    body.home blockquote.x-blockquote {padding-top:25px;
    padding-bottom:30px;
    margin-bottom:0px;
    margin-top:-6px;
    background-color: #847379; font-size:16pt;
    border-top-style: solid;
    border-width:3px;
    border-color: white;}

    footer.x-colophon.bottom {
    border-top-style:solid;
    border-width:3px;
    border-color:red;
    background-color:#2e2e2e;
    colour: white;}

    cite.x-cite
    {color: #d1d3d4}

     

    #77147

    Rad
    Moderator

    Hi Stephanie,

    Can’t login at your site now. I’d like to do some re-check.

    Thanks!

    #77291

    stephanie g
    Participant

    Sorry about that—as part of the security measure I had to change the login page. The new login page can be found at http://www.spiralpraxis.org/welcome

    The username and password are the same as before. Apologies once more for the inconvenience!

    #77507

    Kosher K
    Member

    Hi Stephanie,

    You need to correct the file permission for this file

    http://spiralpraxis.org/wp-content/plugins/revslider/rs-plugin/css/captions.php

    If you check themepunch file, its accessible

    http://themepunch.com/revolution/wp-content/plugins/revslider/rs-plugin/css/captions.php

    But yours is not

    #79420

    stephanie g
    Participant

    I changed the permissions to 777 for that file but I don’t notice any change to the font styling on the slider. Is there any thing else I’m supposed to do? Thanks so far for your help!

    #79426

    Rad
    Moderator

    Hi Stephanie,

    Thanks for writing in!

    I think this issue is related to your security or firewall blocking all request from that url or file, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

    Thanks!

    #91107

    stephanie g
    Participant

    Yes, indeed, it appears that my host had altered my .htaccess file to secure my website from hackers who may want to access my wp-content folder. It surprised me that this modification to the .htaccess file was done without notification. The host said that this procedure is sometimes done when there is a strong security risk from bots….

    In any case, thanks so much for being patient and through with your debugging this problem. It’s been seriously a life-saver for me and I’m very appreciate of your efforts.

    #91127

    Christian
    Moderator

    You’re welcome Stephanie.

    #388147

    bestofyachting
    Participant

    I’m having the same problem with my slider text. In slider Revolution everything looks fine but changes when posted.
    http://thebestofyachting.com/

    Here is my CSS code

    .entry-featured { display: none !important; }

    .x-shortcodes-v3_0_5 .x-recent-posts .x-recent-posts-img {
    padding-bottom: 0;
    }

    .x-recent-posts .h-recent-posts,
    .x-recent-posts .x-recent-posts-date {
    white-space: normal;
    }

    a.more-link {
    display: none;
    }
    .x-recent-posts a .h-recent-posts {
    font-size: 0.90em;
    }
    .x-recent-posts-date {
    display: none !important;
    }

    #388191

    Christopher
    Moderator

    Hi there,

    Please add this :

    .tp-caption {
        font-family: 'Lato' !important;
    }

    Feel free to change ‘Lato’ to your font.

    Hope it helps.