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  • April 9, 2016 at 2:44 pm #874428
    anitaradovcic
    Participant

    When i activate rev slider i got error Record not found on my home page jolie.hr

    I have deleted all sliders purge cache, but still the same thing, all plugins are updated

    What is the problem?

    Slider Revolution 5.2.4

    April 10, 2016 at 2:37 am #874914
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    April 10, 2016 at 3:24 am #874954
    anitaradovcic
    Participant
    This reply has been marked as private.
    April 10, 2016 at 11:57 am #875338
    Rupok
    Member

    Hi there,

    Thanks for updating! Kindly delete the Revolution Slider completely and install again from X Addons menu.

    Let us know if you still face this error.

    Cheers!

    April 10, 2016 at 12:26 pm #875364
    anitaradovcic
    Participant

    I did that few times before i posted here, i did it again now, and same error again. Its showin on home page ERROR RECORD NOT FOUND

    April 11, 2016 at 12:06 am #875910
    Rupok
    Member

    Hi there,

    Thanks for updating. Please do edit the page and reassign the slider to your slider settings:below masthead. The setting must have been reset during the updates.

    Please let us know if this works out for you.

    April 11, 2016 at 3:13 am #876091
    anitaradovcic
    Participant

    And witch slider should I reassing to below masthead when i have no sliders?

    April 11, 2016 at 8:21 am #876393
    Christopher
    Moderator

    Hi there,

    Please create slider, set it above or below masthead where you see the error when you activate slider and save the page. Then you can remove this slider and resave the page to fix the error.

    Thanks.

    April 11, 2016 at 8:40 am #876419
    anitaradovcic
    Participant

    That did the trick , thank you 🙂

    April 11, 2016 at 11:39 am #876738
    Prasant Rai
    Moderator

    You’re welcome! We are just glad we were able to help you out.

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