[anitaradovcicParticipant]

When i activate rev slider i got error Record not found on my home page jolie.hr

I have deleted all sliders purge cache, but still the same thing, all plugins are updated

What is the problem?

Slider Revolution 5.2.4

[ChristopherModerator]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[anitaradovcicParticipant]

This reply has been marked as private.

[RupokMember]

Hi there,

Thanks for updating! Kindly delete the Revolution Slider completely and install again from X Addons menu.

Let us know if you still face this error.

Cheers!

[anitaradovcicParticipant]

I did that few times before i posted here, i did it again now, and same error again. Its showin on home page ERROR RECORD NOT FOUND

[RupokMember]

Hi there,

Thanks for updating. Please do edit the page and reassign the slider to your slider settings:below masthead. The setting must have been reset during the updates.

Please let us know if this works out for you.

[anitaradovcicParticipant]

And witch slider should I reassing to below masthead when i have no sliders?

[ChristopherModerator]

Hi there,

Please create slider, set it above or below masthead where you see the error when you activate slider and save the page. Then you can remove this slider and resave the page to fix the error.

Thanks.

[anitaradovcicParticipant]

That did the trick , thank you 🙂

[Prasant RaiModerator]

You’re welcome! We are just glad we were able to help you out.

[Author]

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