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  • #746177

    skytaz
    Participant

    when I try to setup the Instagram setting in the Revolution Slider and select the hashtag option. I get the following error… — Revolution Slider Error: Failed to load Stream — when I select the User Public Photos, it works fine. Is there something I have to register for the hashtag I want to use or is there another issue. Please help.

    The site I am using it on is http://www.paigefam.com and it should show up on above the header.

    #746533

    Jade
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #747007

    skytaz
    Participant
    This reply has been marked as private.
    #747030

    Zeshan
    Member

    Hi Skytaz,

    Thanks for updating the thread!

    This error is most likely related to your hosting server. Please refer to Themepunch (Revolution Slider developers) article on this error: http://www.themepunch.com/faq/failed-to-open-stream-5-0/

    Thank you!

    #747705

    skytaz
    Participant

    Ok, I am using a godaddy host account. I have to place my own php.ini file in my root. they will not help me with what needs to be in that file. What do I need to add to enable stream wrappers. I also need to note if not known already. I am using wordpress with the X theme installed.

    #748273

    Rad
    Moderator

    Hi there,

    Please add this at your site’s .htaccess

    php_value allow_url_fopen On

    If still not working, please add this at your php.ini

    allow_url_fopen = On;

    Hope this helps.

    #748376

    skytaz
    Participant

    Well I added them to the files and I get a 500 Internal Server Error. here is what I have on the .htaccess file.

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress
    php_value allow_url_fopen On

    #748453

    skytaz
    Participant

    Is anyone there?

    #748632

    Rue Nel
    Moderator

    Hello There,

    Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #748678

    skytaz
    Participant
    This reply has been marked as private.
    #749074

    Rad
    Moderator

    Hi there,

    No issues with the setup, and no error or warning. I like to check your setup, would you mind providing your Instagram login information too? I like to see your Instagram setup especially the API one.

    Thanks!

    #749228

    skytaz
    Participant
    This reply has been marked as private.
    #749439

    Rad
    Moderator

    Hi there,

    According to instruction from:
    http://www.pinceladasdaweb.com.br/instagram/access-token/

    1. You have to get your access token for your Instagram account. I checked your account and there is no access token.
    2. And the hashtag you’ll add to slider should have no #.

    I created another slider with valid token and hashtag. Instagram works on that slider.

    Thanks!

    #749914

    skytaz
    Participant

    I would like to thank you for all your help. I did the token correctly and it shows I did because it shows the pictures on my Instagram account. I just couldn’t show the one’s on the hashtag. well you said it, you have to remove the # from the hashtag line. In the hashtag box, you should put a tag that states to leave of the #. Example, @jpaige2016 should only be jpaige2016.

    thank you for all your help. Fantastic support, you have worked with me through this all and I am happy I went with the X Theme.

    #749937

    Thai
    Moderator

    You’re always most welcome 🙂

    If you need anything else, please let us know.