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[bobbyoliveri]

I’ve searched around and tried various solutions to my problem, but I am still unable to get my slider at foundationfxbg.com to load. I have emptied the cache, deactivated all third-party plugins, and done a few other tricks, but to no avail. any idea why this is happening?

[bobbyoliveri]

I have latest version of both X theme and Revolution Slider Plugin.

[Nico]

Hi There,

Thanks for writing in.

Upon checking your setup, I could see a lot of errors in your site browser console. Would you mind sharing us your admin credentials to check your setup furtehr.

Don’t forget to set it as private reply.

Thanks.

[bobbyoliveri]

This reply has been marked as private.

[Lely]

Hi There,

Thank you for the credentials. See attached screenshot of the error. Then the 2nd screenshot for the fixed.

Hope this helps.

[bobbyoliveri]

I did this, but it did not fix it. I don’t know where to look for the second include in order to remove it.

[Rue Nel]

Hello There,

Some files may have been corrupted. Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– FTP Hostname
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[bobbyoliveri]

This reply has been marked as private.

[Rad]

Hi there,

Looks like the issue us within your slider. I created new and added image background and it works. Your existing slider is throwing errors. Please try recreating it.

Thanks!

[bobbyoliveri]

Thanks. I created a new slider and everything is working properly again. Thank you!

[Prasant Rai]

You are most welcome. 🙂

[Author]

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