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[molly234000]

Hi! thank you in advance for you help! I am having an issue with the “Button” layer in Revolution Slider … I create the button and set the parameters I want for the button’s border in “Idle” mode and when I go to the page live the border around the button does not show at all. However, if i hover my mouse over the button the “Hover” border shows correctly and then once I move my mouse/cursor off the button the idle border shows correctly until the page reloads, when the Idle border dissapears again until i move my cursor over the button again. How do i get the Idle button border to show up when the page initially loads? Thanks !

[Rue Nel]

Hello There,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Hope to hear from you soon.

[molly234000]

This reply has been marked as private.

[Rue Nel]

Hello There,

Are your referring to this button?

Regretfully, at this time I am not entirely certain what it is you would like to accomplish based on the information given in your post. If you wouldn’t mind providing us with a little more clarification on what it is you’re wanting to do (a link to a similar example site would be very helpful, or perhaps some screenshots), we’ll be happy to provide you with a response once we have a better understanding of the situation.

Thank you in advance.

[molly234000]

My apologies, after sending my request, I removed the button I was referring to completely as I couldn’t get it to work, and instead adding a contact form inline in the sliders as showing in the screen shot you just attached. So the button border issue is no longer a problem.

However, the problem I am having now is that when I initially load the page in question at http://testsite.greenbankdevelopment.com/communities/132nd-northeast-kirkland-wa/ the layers that are supposed to show on the right side of the slide (as correctly shown in the image you attached to this screen earlier) are missing all except one which says “The Grove” (see blue area highlighted in attached image). When I refresh the screen again after the initial load, the layers then appear. Can you tell me why this might be happening?

[Joao]

Hi There,

http://testsite.greenbankdevelopment.com/communities/132nd-northeast-kirkland-wa/ does not work.

Please provide a working URL in order that we can help.

Thanks!

[molly234000]

sorry try this http://testsite.greenbankdevelopment.com/communities/the-grove-mercer-island-wa/

[molly234000]

Hi – i sent the correct URL and am still awaiting a response 🙂

[Rad]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

And please check this https://community.theme.co/forums/topic/welcome-to-the-general-forum-please-read-this-first/, let’s discuss these issues on the other end 🙂

Thanks!

[molly234000]

This reply has been marked as private.

[Rad]

Hi there,

It’s due to loading speed, once the image is loaded it covers the form.

1. Fix the 404 image first on your slider element (non-revslider), these are missing images

http://testsite.greenbankdevelopment.com/wp-content/uploads/2016/02/05-3.jpg
http://testsite.greenbankdevelopment.com/wp-content/uploads/2016/02/09-2.jpg

Non-existing images could slow down your site

2. Optimize your images, example, this is a very big image http://testsite.greenbankdevelopment.com/wp-content/uploads/2017/03/6158-The-Grove-MI-Lot-1-09-13-2016.jpg

The script is already executed by the time the site and images are loaded affecting the slider layer positioning.

For the meantime, I toggled on Put JS Includes To Body in your slider’s troubleshooting settings to make sure the script is executed after the page is loaded.

Thanks.

[molly234000]

Ok thank you for your help but as a newcomer to all of this I need a little more help understanding exactly what you are suggesting I do.

1) when you say “Fix the 404 image first on your slider element (non-revslider), these are missing images” can you clarify where I go to fix this? do i do that in cornerstone or in revolution slider? what/where is non-revslider?

2) what is the best way to “optimize an image”?

Thank you so much in advance!!

[Christopher]

Hi there,

#1 Your slider works fine on y end, I don’t get 404 error. Are you still referring to this page?
http://testsite.greenbankdevelopment.com/communities/the-grove-mercer-island-wa

#2 Please check this link https://www.elegantthemes.com/blog/resources/best-wordpress-image-optimization-plugins

Hope it helps.

[Author]

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