[Matthew RParticipant]

It anyone else having trouble with the Revolution Slider? When I click on some of the links in Revolution Slider it says javascriptvoid(0).

[ChristianModerator]

Hey Matthew,

That must be a conflict with some other scripts in your site. Please disable third party plugins that is not included with X out of the box and see if works.

Thanks.

[Alejandro BParticipant]

Hello I have the exact same problem as Matthew,
has a solution been found?

list of the plugins running on my site:

Akismet
Activate | Edit | Delete

Used by millions, Akismet is quite possibly the best way in the world to protect your blog from comment and trackback spam. It keeps your site protected from spam even while you sleep. To get started: 1) Click the “Activate” link to the left of this description, 2) Sign up for an Akismet API key, and 3) Go to your Akismet configuration page, and save your API key.
Version 3.0.0 | By Automattic | Visit plugin site
Select bbPress bbPress
Deactivate | Edit | Settings | About

bbPress is forum software with a twist from the creators of WordPress.
Version 2.5.3 | By The bbPress Community | Visit plugin site
Select Contact Form 7 Contact Form 7
Settings | Deactivate | Edit

Just another contact form plugin. Simple but flexible.
Version 3.8 | By Takayuki Miyoshi | Visit plugin site
Select Force Regenerate Thumbnails Force Regenerate Thumbnails
Deactivate | Edit

Delete and REALLY force the regenerate thumbnail.
Version 2.0.3 | By Pedro Elsner | Visit plugin site
Select Hello Dolly Hello Dolly
Activate | Edit | Delete

This is not just a plugin, it symbolizes the hope and enthusiasm of an entire generation summed up in two words sung most famously by Louis Armstrong: Hello, Dolly. When activated you will randomly see a lyric from Hello, Dolly in the upper right of your admin screen on every page.
Version 1.6 | By Matt Mullenweg | Visit plugin site
Select Revolution Slider Revolution Slider
Deactivate | Edit

Revolution Slider – Premium responsive slider
Version 4.3.6 | By ThemePunch | Visit plugin site
Select Root Relative URLs Root Relative URLs
Deactivate | Edit

A WordPress Plugin that converts all URL formats to root relative URL’s to enable seamless transitioning
Version 2.3 | By Marcus E. Pope, marcuspope | Visit plugin site
Select WordPress Importer WordPress Importer
Activate | Edit | Delete

Import posts, pages, comments, custom fields, categories, tags and more from a WordPress export file.
Version 0.6.1 | By wordpressdotorg | Visit plugin site
Select WPBakery Visual Composer WPBakery Visual Composer
Deactivate | Edit

Drag and drop page builder for WordPress. Take full control over your WordPress site, build any layout you can imagine – no programming knowledge required.
Version 4.1.2 | By Michael M – WPBakery.com | Visit plugin site
Select WP Super Cache WP Super Cache
Settings | Deactivate | Edit

Very fast caching plugin for WordPress.
Version 1.4 | By Donncha O Caoimh | Visit plugin site
Select X – Shortcodes X – Shortcodes
Deactivate | Edit

Includes all shortcode functionality for X.
Version 2.2.1 | By Themeco | Visit plugin site

[AlexanderKeymaster]

Could you provide a link to a page where this is happening? We could check that page for javascript errors, and might be able to help narrow things down.

[Alejandro BParticipant]

This reply has been marked as private.

[ChristianModerator]

Hey Alejandro,

Please give us the link to the page where you placed the slider so we could check. It would also be helpful if you could give admin access to your site.

Thanks.

[Alejandro BParticipant]

This reply has been marked as private.

[AlexanderKeymaster]

Hi again,

Thanks for the clarification! At this point, I’d suggest testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

[Alejandro BParticipant]

Hello, thank you for your help!

This was kind of embarrassing, the problem
was another plugin (root relative urls) indeed.

Honestly I do not know what that plug in does,
so I have it deactivated, hopefully nothing
too essential.

Thanks for the support, dual thumbs up to you
guys for the extended support.

Very happy with the purchase 🙂

[RadModerator]

You’re very welcome Alejandro! Glad you found it!

[creativeranchParticipant]

Hi Can anyone help me, i am kinda new to wordpress, I have been having issues with my X theme slider i can’t seem to find the Revslider as well and also slider is show “Deactivated” instead of giving me the other option too… I don’t know what to do….please help..

[John EzraMember]

Hi there,

Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[creativeranchParticipant]

This reply has been marked as private.

[ChristopherModerator]

Hi there,

Provided credentials are not working, Please check it.

Thanks.

[creativeranchParticipant]

This reply has been marked as private.

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