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Archive / Revolution Slider BG Image Blurred Circle on iPhone
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  • June 15, 2016 at 7:16 pm #1044171

    Jay P
    Participant

    Hi, just recently we noticed a blurred circle in the middle of the background image of a Video Rev Slider that shows up only on iPhone. Hoping there’s a fix for it, but I cannot find anything anywhere.

    June 15, 2016 at 7:16 pm #1044172

    Jay P
    Participant

    Let’s try again.

    June 15, 2016 at 7:18 pm #1044174

    Jay P
    Participant

    and again.

    June 15, 2016 at 11:04 pm #1044519

    Prasant Rai
    Moderator

    Hello Jay,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    Thanks.

    June 16, 2016 at 10:49 am #1045375

    Jay P
    Participant

    http://www.geoballistics.com

    June 16, 2016 at 5:17 pm #1045999

    Rad
    Moderator

    Hi there,

    Are you sure it’s not an app? I don’t see that circles on my end.

    Thanks!

    June 16, 2016 at 5:35 pm #1046024

    Jay P
    Participant

    It shows up on iPhones only. It’s not an app. It’s the revolution slider.

    June 16, 2016 at 10:08 pm #1046414

    Paul R
    Moderator

    Hi Jay,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    June 17, 2016 at 10:20 am #1047136

    Jay P
    Participant
    This reply has been marked as private.
    June 17, 2016 at 3:47 pm #1047520

    Jade
    Moderator

    Hi Jay,

    I tried to check your site on an iPhone and it seems to be displaying fine on my end without the blurry circle. Have you tried clearing your phone’s cache or checking it on another iPhone device?

    September 7, 2016 at 11:33 am #1164721

    pimpvache
    Participant

    Hello, I also have this exact same problem. 7 other users I tested with saw the blurred circle on the slider when using their phones. It doesn’t seem this has been resolved.

    I tried the site above as well, and also saw the blurred circle.

    Please see the two attachments where it is happening on my own site, and on the site listed above.

    Is there a resolution in place? Obviously there is a common issue that is arising within the slider.

    September 7, 2016 at 4:31 pm #1165200

    Jade
    Moderator

    Hi there,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    October 16, 2016 at 5:07 pm #1218543

    walda
    Participant

    Hi. I have the same problem. http://www.institutomalave.com
    the blurry circle only appears in iphone. Not in ipad or android. However I do not have this problem on my old iphone 3gs. I could only test in iphone5. It is a kind of ghost button.

    It is an autoplay video in bg , using revolution slider. The video poster image should appear at mobile devices. But there is a blurry circle overlaying the image, just in iphones.

    Any solution? Thanks

    October 16, 2016 at 9:40 pm #1218816

    Rad
    Moderator

    Hi there,

    What’s your iOS and browser version?

    I checked on my end too and I don’t see that blurry circle.

    Thanks!

    October 17, 2016 at 3:40 am #1219090

    walda
    Participant

    Hi.

    I see the circle at IOS 10.0.2 iphone 6 and iphone 5.

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