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Archive / Revolution slider api key, no slides, template can't be downloaded
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  • November 3, 2015 at 1:26 am #650383

    venusangelic
    Participant

    Hello,
    I have some little problems with the Revolution Slider. I have RevSlider because I bought X… but I am asked for an Envato API key, how do I get this? Also, I created a slide! but the site says: “No slides found, please add at least one slide template in your chosen language”. Which is a problem, as I can not add any slide templates, I get an error message. I think RevSlider is fantastic – once it works 🙂
    Looking forward receiving helpful answers 🙂 Thanks.

    Best regards,
    Margaret

    November 3, 2015 at 1:31 am #650391

    Paul R
    Moderator

    Hi Margaret,

    Thanks for writing in!

    Revslider plugin that comes with x does not include an api key. You will need to buy the plugin separately if you really need it.

    https://community.theme.co/kb/integrated-plugins-revolution-slider/

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    November 3, 2015 at 2:02 am #650409

    venusangelic
    Participant
    This reply has been marked as private.
    November 3, 2015 at 2:07 am #650414

    Paul R
    Moderator

    Hi Margaret,

    I would like to check but I can’t seem to login to your site.

    I am getting redirected to this url

    http://screencast.com/t/JH7qlOYok9R

    Can you disable ip restriction for a while so we could check.

    Thanks

    November 3, 2015 at 2:14 am #650425

    venusangelic
    Participant
    This reply has been marked as private.
    November 3, 2015 at 2:30 am #650429

    Christopher
    Moderator
    This reply has been marked as private.
    November 3, 2015 at 2:38 am #650435

    venusangelic
    Participant
    This reply has been marked as private.
    November 3, 2015 at 2:52 am #650441

    Paul R
    Moderator

    Hi Margaret,

    Please follow steps below to create a post based slider.

    http://www.themepunch.com/revslider-doc/post-based-slider/

    Hope that helps.

    November 3, 2015 at 3:09 am #650461

    venusangelic
    Participant
    This reply has been marked as private.
    November 3, 2015 at 3:12 am #650463

    venusangelic
    Participant
    This reply has been marked as private.
    November 3, 2015 at 3:49 am #650507

    Paul R
    Moderator

    Hi Margaret,

    I am able to login now.

    Upon checking, I can see you missed step 4 and step 5.

    Please follow steps carefully listed on the link below.

    http://www.themepunch.com/revslider-doc/post-based-slider/

    Thanks

    November 3, 2015 at 3:49 am #650508

    venusangelic
    Participant

    Hello,

    I provided a screenshot that I did exactly like described …
    Can you not login?
    I provided admin login and link.

    November 3, 2015 at 3:50 am #650512

    venusangelic
    Participant

    Sorry I answered while you answered too .. oh. I try it again. Thanks.

    November 3, 2015 at 4:51 am #650560

    Paul R
    Moderator

    You’re welcome! 🙂

    Please let us know how it goes

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