-
AuthorPosts
-
September 28, 2015 at 6:00 am #601152
HI Team
Fresh install of WordPress and X and cant get Revolution Slider to work, when I try to edit slides I get a 404 error.
Any ideas?Peter
September 28, 2015 at 6:01 am #601153This reply has been marked as private.September 28, 2015 at 6:13 am #601182Hi Antoning,
Thanks for writing in! After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.
Thanks!
September 28, 2015 at 6:52 am #601223Thanks Team, I have logged support issue with our server host and will get back to you.
September 28, 2015 at 6:54 am #601227Actually its a 403 error (Forbidden) not a 404
September 28, 2015 at 7:32 am #601262Hi there,
Please contact your host provider about this, Lite speed prevent you from accessing this page.
Thanks.
September 28, 2015 at 3:30 pm #601914Hi Team
Mod_Security turned out to be the problem once this was disabled in my cPanel the Revolution Slider options begin to work as expected. I am not sure how much risk having Mod_Security disabled is and will have to do further research when time permits.
PK
September 28, 2015 at 5:05 pm #602041Glad you sorted things out, feel free to get in touch with us regarding any further queries about the X theme.
Cheers!
-
AuthorPosts