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  • #259967

    pleenq
    Participant

    Hello,

    My revolution slider is not showing on mobile devices. Any idea why?

    Thank you.

    http://wptest.pleenq.com/?p=192

    #260155

    Christian
    Moderator

    Hey there,

    Your slider mobile visibility might have been turned on (see http://revolution.themepunch.com/documentation/#settings-mobile-visibility). Please check.

    Thanks.

    #260164

    pleenq
    Participant

    Thank you for the quick response.

    That was not the issue. The “Disable Slider on Mobile” is toggled to “off”. When I try to load the page on my mobile device the “spinner” effect continues to show and the slider never appears. Any other idea?

    #260207

    Christian
    Moderator

    In that case, please give us access to your WordPress admin.

    Thanks.

    #260603

    pleenq
    Participant
    This reply has been marked as private.
    #260683

    Thai
    Moderator

    Hi There,
    Upon checking your website, I see some Javascript errors.
    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
    Hope it helps.

    #260697

    pleenq
    Participant

    Hi,

    I deactivated all third party plugins and it did not solve the issue. Any other ideas why those errors are there?

    Thank you!

    #260854

    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    I can see that you have implemented video slider in revolution slider slides. I request you to kindly walk-through the following thread for more detail on this:

    https://theme.co/x/member/forums/topic/revolution-slider-video-slider-is-not-working-on-phone-aur-tablet/#post-241959

    Thanks.

    #260869

    pleenq
    Participant

    Hey,

    I read the forum. I deleted all layers but one. I left a layer with just text on it and the revolution slider still is not showing on mobile. Any other ideas?

    Thank you!

    #261124

    Christian
    Moderator

    Hey there,

    Upon checking your page in my phone, your slider is working fine. Please clear your cache and mobile browser’s history.

    Thanks.

    #261531

    pleenq
    Participant

    Hello,

    Thank you for the response. I fixed the issue yesterday. There was in error in my java, due to my CloudFlare. I disabled CloudFlare and the slider began to work with my mobile device. Has X theme ever had issues with CloudFlare, or is this something new that may be resolved in the near future?

    Thank you!

    #261719

    Friech
    Moderator

    Hi There,

    It could be just some kind of cache issue. When CloudFlare still loads the old site layout/style while already rendering the updated files. Glad you sorted it out.

    Cheers!