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AuthorPosts
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April 27, 2015 at 5:44 pm #259967
Hello,
My revolution slider is not showing on mobile devices. Any idea why?
Thank you.
April 27, 2015 at 11:13 pm #260155Hey there,
Your slider mobile visibility might have been turned on (see http://revolution.themepunch.com/documentation/#settings-mobile-visibility). Please check.
Thanks.
April 27, 2015 at 11:29 pm #260164Thank you for the quick response.
That was not the issue. The “Disable Slider on Mobile” is toggled to “off”. When I try to load the page on my mobile device the “spinner” effect continues to show and the slider never appears. Any other idea?
April 28, 2015 at 12:51 am #260207In that case, please give us access to your WordPress admin.
Thanks.
April 28, 2015 at 9:17 am #260603This reply has been marked as private.April 28, 2015 at 11:00 am #260683Hi There,
Upon checking your website, I see some Javascript errors.
Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hope it helps.April 28, 2015 at 11:22 am #260697Hi,
I deactivated all third party plugins and it did not solve the issue. Any other ideas why those errors are there?
Thank you!
April 28, 2015 at 2:40 pm #260854Hello There,
Thanks for writing in!
I can see that you have implemented video slider in revolution slider slides. I request you to kindly walk-through the following thread for more detail on this:
Thanks.
April 28, 2015 at 2:57 pm #260869Hey,
I read the forum. I deleted all layers but one. I left a layer with just text on it and the revolution slider still is not showing on mobile. Any other ideas?
Thank you!
April 28, 2015 at 10:37 pm #261124Hey there,
Upon checking your page in my phone, your slider is working fine. Please clear your cache and mobile browser’s history.
Thanks.
April 29, 2015 at 12:08 pm #261531Hello,
Thank you for the response. I fixed the issue yesterday. There was in error in my java, due to my CloudFlare. I disabled CloudFlare and the slider began to work with my mobile device. Has X theme ever had issues with CloudFlare, or is this something new that may be resolved in the near future?
Thank you!
April 29, 2015 at 5:08 pm #261719Hi There,
It could be just some kind of cache issue. When CloudFlare still loads the old site layout/style while already rendering the updated files. Glad you sorted it out.
Cheers!
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AuthorPosts