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  • #1415746

    chet-
    Participant

    I saw the Revolution Slider was requiring an update and would not update from within the dashboard.
    I downloaded the current Xtheme package and pulled that version of Rev Slider. Turns out this was an old release that I manually uploaded. Rev Slider is still not updated. Is Xtheme going to update Rev Slider in the package? If I install a fresh (updated) version of Rev Slider to the site, will something break?

    site: abilitymagazine.com

    Thanks

    #1415913

    Rahul
    Moderator

    Hi there,

    Thanks for writing in! Would you mind to check if the product is validated? Please let us know what is the error you receive while trying to update?

    To update manually:
    1. Please download X Theme folder from Theme Forest.
    2. You can locate the “revslider.zip” and “js-composer.zip” files under (“X/framework/plugins/”).
    3. Then unzip the plugin files and use a FTP Client software (FileZilla Client) to upload them into your server (“ROOT/wp-content/plugins/”) folder. Make sure you overwrite existing ‘revslider’ and ‘js_composer’ folders.

    Thanks.

    #1416311

    chet-
    Participant

    Hi Thanks for your note.
    The Rev Slider in the package is an older version(5.2.6) than I have running (5.3.1.5) and needs an update. (When I uploaded the packaged version, there were problems.)

    Status: https://www.screencast.com/t/0fUKgfvqGg

    Will the current version of Rev Slider break?

    I don’t have js_composer runnning.

    Thanks!

    #1416632

    Jade
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1416871

    chet-
    Participant
    This reply has been marked as private.
    #1417287

    Lely
    Moderator

    Hi There,

    Thank you for the credentials.
    1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
    2] Please login to your account and revoke the license.
    3] After you have revoke the license, you need to re assign the license again to your site using this url: https://abilitymagazine.com/.
    4] Go back to X Addons > Home again, and insert the license again.

    This is so automatic update will work again.

    #1418193

    chet-
    Participant

    Great and thanks very much!

    #1418235

    Joao
    Moderator

    You are welcome!