Tagged: x
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March 21, 2017 at 8:59 pm #1415746
I saw the Revolution Slider was requiring an update and would not update from within the dashboard.
I downloaded the current Xtheme package and pulled that version of Rev Slider. Turns out this was an old release that I manually uploaded. Rev Slider is still not updated. Is Xtheme going to update Rev Slider in the package? If I install a fresh (updated) version of Rev Slider to the site, will something break?site: abilitymagazine.com
Thanks
March 22, 2017 at 3:07 am #1415913Hi there,
Thanks for writing in! Would you mind to check if the product is validated? Please let us know what is the error you receive while trying to update?
To update manually:
1. Please download X Theme folder from Theme Forest.
2. You can locate the “revslider.zip” and “js-composer.zip” files under (“X/framework/plugins/”).
3. Then unzip the plugin files and use a FTP Client software (FileZilla Client) to upload them into your server (“ROOT/wp-content/plugins/”) folder. Make sure you overwrite existing ‘revslider’ and ‘js_composer’ folders.Thanks.
March 22, 2017 at 10:05 am #1416311Hi Thanks for your note.
The Rev Slider in the package is an older version(5.2.6) than I have running (5.3.1.5) and needs an update. (When I uploaded the packaged version, there were problems.)Status: https://www.screencast.com/t/0fUKgfvqGg
Will the current version of Rev Slider break?
I don’t have js_composer runnning.
Thanks!
March 22, 2017 at 2:02 pm #1416632Hi there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
March 22, 2017 at 5:12 pm #1416871This reply has been marked as private.March 23, 2017 at 1:56 am #1417287Hi There,
Thank you for the credentials.
1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://abilitymagazine.com/.
4] Go back to X Addons > Home again, and insert the license again.This is so automatic update will work again.
March 23, 2017 at 3:47 pm #1418193Great and thanks very much!
March 23, 2017 at 4:20 pm #1418235You are welcome!
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