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  • #905165
    JoeTheMoe
    Participant

    Hi,
    My customers are unable to add a review from my website through the mobile web.
    My website is SuppDude.com. Is there any way to fix this?

    Thank You

    #906111
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #906610
    JoeTheMoe
    Participant
    This reply has been marked as private.
    #907408
    Rue Nel
    Moderator

    Hello There,

    It appears that there is a known issue between X and WooCommerce which causing this issue. It has already been reported to our developers. They will be rolling out an update release soon. For the meantime, you can temporarily fix this issue by adding the following JS code in the customizer, Appearance > Customize > Custom > Javascript

    jQuery(function($) {
      $('.x-nav-tabs>li>a').off('click touchend touchstart');
    });

    Hope this helps.

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