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  • #186242

    Laura L
    Participant

    Hello,
    I’m running WP 3.1.1 and Revolution Slider 4.6.5.
    Since upgrading, the function of Rev Slider has been getting progressively worse. . . Some slides load in in a “jerky” (halfway, pause, then rest) and inconsistent fashion, the navigation display is “bolded” looking/dark, and now the L/R buttons are partially cutoff, and the caption text now looks bolded compared to before. I’ve tried clearing all caches, but the problem remains. I’ve tried lazy load on/off, with no difference. I’ve made sure all the timing of all the layers within a slide match. . . No luck. Can you please help?

    Thank you,
    Laura

    #186602

    Christian
    Moderator

    Hey Laura,

    In that case, please give us access to your WordPress admin and FTP so we could see and investigate the issue.

    Thanks.

    #187273

    Laura L
    Participant
    This reply has been marked as private.
    #187517

    Zeshan
    Member

    Hi Laura,

    Thanks for the credentials!

    Upon checking your homepage, I’m not able to find any slider, could you please point us to the page where you are using the slider?

    Cheers!

    #187898

    Laura L
    Participant
    This reply has been marked as private.
    #188045

    Nabeel A
    Moderator

    Hi Laura,

    A newer version of X v3.2.0 has now been released. Can you please update the theme and plugins to the latest version and check if the problem persists? Don’t forget to read the release notes here before updating the theme https://theme.co/x/member/forums/topic/release-notes-x-v3-2-0-x-shortcodes-v3-0-0/

    Let us know how this goes!

    #188088

    Laura L
    Participant
    This reply has been marked as private.
    #188376

    Rad
    Moderator

    Hi Laura,

    I just updated my X shortcodes and not having any problem. Compatibility rating is just between wordpress and plugins uploaded at them where user can rate each of them. There is no way they can do that since X shortcode is distributed along with the theme and from themeforest. And there is no way for them to test it.

    But before you proceed with the update, I need to clarify what are the issues. Would you mind providing screenshots or recording of what you’re getting? They look fine on my end. Other discussions gets longer as we as supports are getting different result and the best step to get us moving forward is to compare what we’re getting. And to avoid more confusions.

    Thanks!

    #188626

    Laura L
    Participant
    This reply has been marked as private.
    #189206

    John Ezra
    Member

    Hi Laura,

    Thanks for updating the post. I believe all of the issues regarding the slider can be dealt with within the slider settings.

    They aren’t really issues as in errors, but more like features that are turned on by default. I am assuming you want them turned off?

    To do so you need to go to:

    Revolution Slider in the WP Dashboard > Select your Slider, click on Settings (Green) Button. This will take you to the slider settings. On the right hand column edit the following:

    Appearance Section:
    Shadow Type : Set to “No Shadow”
    Background Color: Set to (type in) “transparent” (without quotes)

    Note: this should take care of the mobile issue with the grey bar.

    Navigation Section
    Bullet Type: Set to “None” – this takes care of of the round nave buttons bar below
    Navigation Arrows: Set to “None” – this one takes care of the forward backward button.

    Note: If you switch these both off you may want to se keyboard navigation to “On”, or not. It depends on what you want.

    Don’t forget to click “Save Settings” (Green Button)

    Note on mobile Issue: If the above seetings don’t fix that for some reason you can add this under Custom > CSS in the Customizer.

    div#rev_slider_4_1_wrapper, div#rev_slider_8_1_wrapper, div#rev_slider_2_1_wrapper {
    background: none!important;
    }

    That should take care of it for the three sliders in question. If you add more sliders and the issue is present on those new ones you need to add their rev slider area to the selectors above, separating by commas.

    Lastly regarding harsh flash on slide load, this is due to duration and transition settings especially if you have random set.

    Please go into each slide and under general slide settings play around with the Transitions settings, the transition duration as well as slide duration.

    Let us know how this goes, hope this helps!

    #189220

    Laura L
    Participant
    This reply has been marked as private.
    #189617

    Laura L
    Participant
    This reply has been marked as private.
    #190251

    Rad
    Moderator

    Hi Laura,

    Sure, the navigations are actually images
    http://www.lauraletchingerart.com/wp-content/plugins/revslider/rs-plugin/assets/large_left.png
    http://www.lauraletchingerart.com/wp-content/plugins/revslider/rs-plugin/assets/large_right.png
    http://www.lauraletchingerart.com/wp-content/plugins/revslider/rs-plugin/assets/small_left.png
    http://www.lauraletchingerart.com/wp-content/plugins/revslider/rs-plugin/assets/small_right.png
    http://www.lauraletchingerart.com/wp-content/plugins/revslider/rs-plugin/assets/bullet.png

    You may download these and edit them to set your own colors. Then add this css at your customizer’s custom css with yout own correct urls.

    .tp-leftarrow.default {
    background: url(http://www.lauraletchingerart.com/wp-content/plugins/revslider/rs-plugin/assets/large_left.png) no-repeat 0 0;
    }
    .tp-rightarrow.default {
    background: url(http://www.lauraletchingerart.com/wp-content/plugins/revslider/rs-plugin/assets/large_right.png) no-repeat 0 0;
    }
    .tp-bullets.simplebullets.round .bullet {
    background: url(http://www.lauraletchingerart.com/wp-content/plugins/revslider/rs-plugin/assets/bullet.png) no-repeat top left;
    }

    As for timing, if you set them with same starting time like 0, then they will start on same time. If you set the end time the same for all, then they will end on same time too. I’m not sure what the issue as it works as how it’s setup? You can try different starting and ending time for each layer.

    And for the timing, could you try changing your delay from general settings? Currently as 1800 which the slider will try to finish it just in 1.8 seconds. Make it about 9000 (9seconds).

    Thanks!

    #190474

    Laura L
    Participant
    This reply has been marked as private.
    #191254

    Rad
    Moderator

    Hi Laura,

    There is no direct integration or modification to Rev. Slider as its no need to do that. It’s simply a slider that needed to be embedded via shortcode or by API. All initialisation, loading, responsiveness, and animation are done by slider itself, all settings are saved inside the slider and there is no need for X to modify them because the slider handles them already.

    If it’s something that conflicts between slider and X, then it will probably will not work at all and not just the timing. And I should able to replicate that on my end since we’re both using same versions and with your slider I just downloaded.

    There is slider preview feature from the slider list in admin, you can try that and you will get same result. I simply count 2 seconds ( since its 1800ms delay per slide ) and its slide on my every count which is true since 1.8seconds is almost instant. And from the video given, try counting of 1.8 – 2 seconds and you will see the slide will sync to your timing.

    Thanks!