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  • May 13, 2016 at 8:45 am #989701
    yhshin1020
    Participant

    Hey,

    I just updated to WordPress 4.5.2 and the rev slider just disappeared.

    I managed to find this: https://community.theme.co/forums/topic/slider-revolution-disappeared-after-4-4-2-update/

    I have a few questions:

    1) Does this apply to 4.5.2?

    2) Do i have to log into my hosting account? Is this the same as accessing the /wp-content file via FTP?

    3) Can I delete Slider Revolution from the Plugin page of the /wp-admin site?

    How can I fix this as soon as possible without losing my slides?

    Please help!

    May 13, 2016 at 8:56 am #989715
    yhshin1020
    Participant

    Hey, another thing –

    how do I backup my sliders? i spent a lot of time on them and don’t wanna lose them.

    thanks.

    May 13, 2016 at 8:59 am #989716
    yhshin1020
    Participant
    This reply has been marked as private.
    May 13, 2016 at 11:07 am #989886
    Joao
    Moderator

    Hi There,

    Upon checking your website seems like Revolution Slider is installed, active and working fine.

    I believe you found a solution for your issue.

    Let us know if you need further help with anything.

    Thanks,

    Joao

    May 13, 2016 at 11:14 am #989891
    yhshin1020
    Participant
    This reply has been marked as private.
    May 13, 2016 at 11:16 am #989892
    yhshin1020
    Participant
    This reply has been marked as private.
    May 13, 2016 at 11:24 am #989894
    yhshin1020
    Participant
    This reply has been marked as private.
    May 13, 2016 at 2:26 pm #990171
    Joao
    Moderator

    Hi There,

    Upon checking your Slider Revolution I found out that the Optional Minimal Height that was set to 600px was causing the conflict. I have removed and the slider seems to be working now.

    I pointed at the image attached where the change was made.

    Please have a look.

    I Hope that helps & let us know if there is anything else we can help you with.

    Joao

    May 13, 2016 at 8:51 pm #990713
    yhshin1020
    Participant
    This reply has been marked as private.
    May 14, 2016 at 12:12 am #990875
    Christopher
    Moderator

    You’re welcome.

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