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  • April 1, 2016 at 9:56 am #862651
    Tiafendo
    Participant

    Hello! My website is http://euroenet.com/ and I’m having some problems with the initial video.

    I tried to upload the video directly on wordpress, but it never worked. So i decided to embed the video from Vimeo, but I can’t get the right dimensions. Also, in mobile and tablet version it doesn’t work.

    I tried to enable the video on mobile, but still not working.

    May you help me?

    Mattia

    April 1, 2016 at 8:52 pm #863350
    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    I checked and it’s working okay from my end. Would you mind providing a screen recording of what you’re getting? Do you use a hybrid device(both desktop and mobile at the same time).

    Thanks.

    April 5, 2016 at 8:10 am #867594
    Tiafendo
    Participant

    Here’s a screenshot from my iPhone, the video never starts!

    M

    April 5, 2016 at 6:47 pm #868357
    Jade
    Moderator

    Hi Mattia,

    Kindly try to minimize the file size of the screenshot and reupload it again.

    But as for the video layers not displaying on iPhones, we have purposely disabled it so please use poster images instead.

    Hope this helps.

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