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  • #310619

    Rex R
    Participant

    I don’t know if it is a Cornerstone issue but I just noticed that my site is no longer responsive in phone/tablet mode. It has worked perfectly for over a year. I can still reduce my browser width in desktop and it all shifts. Cornerstone appears to be working.

    Please help me. I am, losing hits and I don’t want Google to ding me. Everything is updated. I deactivated ‘Better WordPress Minify’ earlier because Cornerstone would not work with it. All caches have been cleared. It happens in all browsers. These are all my active plugins – http://screencast.com/t/tMcoqxEpE2b

    I will make another reply to make my access info private.

    #310621

    Rex R
    Participant
    This reply has been marked as private.
    #310624

    Rex R
    Participant

    Also, I noticed that my favicon (brown square) and browser tab title no longer show. I checked in Customizer and the link is correct.

    #310821

    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    Thanks.

    #310900

    Rex R
    Participant

    Okay, I went through the hassle of deactivating all third party plugins, and seeing if the problem remains. It Does. Please help me.

    We can’t be nervous that an update, granted with impressive features, is going to break our sites. You said that this upgrade did not affect site design. I never used Visual Composer so Cornerstone should not have affected me.

    Again, my site is no longer responsive in phone and tablet mode. Desktop works. Favicon and Tab Title are gone.

    Rex

    #311097

    Friech
    Moderator

    Hi Rex,

    I think the responsive is working, but it was the navbar is not switching to mobile nav? Was it intended? Do your site have an CDN (like CloudFlare) services? If so please disable or forge the cache on it. And apology I did an plugin test my self on the site.

    Thanks!

    #311274

    Rex R
    Participant

    Nope it is not responsive. On the desktop when you narrow the browser the archive page goes from 3 columns to 1 and everything adjusts, including the navbar. It no longer does that on the phone or tablet. My phone shows me 3 tiny columns. The articles have tiny type. It is terrible. I miserably failed the Google Mobile-Friendly Test. It has been beautiful for almost two years.

    I cleaned the cache on CDN and everything, several times. Did the update require me to revise the Customizer Custom CSS above. I had to on a previous update.

    #311663

    Zeshan
    Member

    Hi Rex,

    Upon checking, your website no longer have meta viewport tag that is important for responsiveness. Have you made any template change that could have removed this tag?

    In that case I’d advise to start by removing any child theme changes, then slowly adding them back to identify which code is the issue. You can also compare any templates you’ve changed to the code in the current files. That way you can find the issue and adjust the template accordingly.

    Let us know how it goes. Thanks!

    #311760

    Rex R
    Participant

    I have not touched the templates. I have a child theme but I have not used it – Nothing is in it.

    I deleted child theme – still bad.

    I reloaded the current version of X (4.0.3) and IT WORKS. Totally responsive, and favicon is all back.

    Something must have gotten corrupted in the update. Thanks, Rex – Now I have to learn Cornerstone

    #312015

    Friech
    Moderator

    I see, Glad you sorted things out Rex. Thank you for sharing.

    Cheers!