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  • #1382859
    WPTanis
    Participant

    Hello!
    I keep getting a 404 error when using the admin. This is happening on two of our X Theme sites (not sure about the 3rd, it’s currently parked). This 404 error occurs both when clicking on a menu-items in the admin, and sometimes when saving something in Cornerstone. It happens roughly 10-15% of the time (for example, approx. 1 time in 10 when clicking on a menu-item in the admin panel we’ll get a 404 message instead of the proper admin page. Going back to siturl.com/wp-admin takes me back into the admin and I try again.)

    I don’t have much experience working with non-X Theme sites, because honestly why would I use another theme??? 😉 So I don’t know if this is theme-related or a known issue in WP but couldn’t find anything online.

    Thanks!

    #1382903
    Rahul
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1382924
    WPTanis
    Participant
    This reply has been marked as private.
    #1382926
    WPTanis
    Participant

    For help in reproducing: it most often happens after actually doing something in the admin. For example, just now, I was creating some Redirects for some pages. When I clicked Update for that page, the URL displays as http://www.mediatarian.com/wp-admin/edit.php?post_type=page but the result is a 404 page.
    Hope that helps.

    #1383069
    Darshana
    Moderator

    Hi there,

    Could you please try re-generating your permalink settings again by head over to Settings -> Permalinks section and save the changes.

    Let us know how it goes.
    Thanks!

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