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  • April 21, 2016 at 3:43 pm #894291
    Headlines34
    Participant

    Hello,

    When I scroll down my page, the fade effects are delayed. I’m using Renew. Any idea what could be causing this?

    ArtillioDesigns.com

    Thanks,
    Chuck

    April 22, 2016 at 4:58 am #895082
    Rue Nel
    Moderator

    Hi Chuck,

    Thanks for writing in! Upon check on the page, there is an inline css that prevents the fade effect from triggering. Would you mind providing us the url of your site with login credentials so we can take a closer look at your page? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    April 22, 2016 at 9:12 am #895409
    Headlines34
    Participant
    This reply has been marked as private.
    April 23, 2016 at 2:25 am #896370
    Rue Nel
    Moderator

    Hello Chuck,

    Thanks for getting back to us. The delay must be because of the fade duration.http://artilliodesigns.com/Could you please edit your page and reduce the duration to at least 150 and test your page again.

    Hope this helps.

    April 28, 2016 at 8:44 am #904118
    Headlines34
    Participant

    Still no good. Have them set to 150 now. I’ve tried 0, 50, and 100

    April 28, 2016 at 9:48 pm #905072
    Rad
    Moderator

    Hi there,

    Would you mind providing a screen recording showing what’s delaying? I checked and animation starts instantly upon it shows on the view port.

    Thanks!

    April 29, 2016 at 9:34 am #905736
    Headlines34
    Participant

    Really strange. I can’t figure it out.

    Thanks,
    Chuck

    April 30, 2016 at 4:22 am #906749
    Rad
    Moderator

    Hi there,

    How long is the delay, and what OS and browser you’re testing it at? I can’t really reproduce it. It animate as I scroll.

    Thanks!

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