Docs

[Johanschack]

I’ve experienced this a couple of times now.
A fully functional site that operated just yesterday, is now showing this message ‘Record not found’.

The site contained .pdf links in grids, if that is important.

How can i avoid this or is there anything i can do to reconstruct the page, as it took forever to do it in the first place.

many thanks.
Johan

[Friech]

Hi Johan,

Thanks for writing in! Please provide us the site URL and if you don’t mind provide us login credentials in private reply, so we can take a closer look.

Cheers!

[Johanschack]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for providing the url. Upon checking your url it appears that there are some errors on the page. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

When you revisit the page with the white screen, you should have some error output describing the issue in more detail.

Please let us know how it goes.

[Johanschack]

Hey,

I tried it out, as you can see on one screenshot the line has been added.

When refreshing the page, i still get the same error :/

Any other solutions? 🙂

Best regards,
Johan

[Thai]

Hi There,

After activated / deactivated the slider below masthead, your page is working fine again.

Please take a look.

Regards!

[Johanschack]

Thanks!

I’ll remember this if it happens again 🙂

[Paul R]

You’re welcome! 🙂

[Author]

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