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[ericjfong]

I recently updated the x theme and the entire site is messed up. The layout is disorganized, pushed to the left, etc. I barely read that I was supposed to clear the cache before updating, is that the reason? And how can I fix this? Need help asap. Thanks!

[Nabeel A]

Hi there,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

[ericjfong]

The url is: http://www.manclinics.com

Thanks!

[Prasant Rai]

Hello There,

Thanks for writing in!

Upon inspection i can see following error on browser console:

Failed to load resource: the server responded with a status of 404 (Not Found) http://www.manclinics.com/wp-content/themes/x/framework/css/site/stacks/integrity-light.css

http://prntscr.com/b28qr4

It means the stylesheet is somehow deleted from your x directory. You can upload it again via FTP or can you please provide us the FTP details in a private message so we can take a look.

Thanks.

[ericjfong]

This reply has been marked as private.

[Christopher]

Hi there,

I’m sorry you’re experiencing this after the update. What you’re seeing is a result of the X CSS path structure being changed back in version 4.3.3. You can fix this by using the updated child theme format that isn’t stack specific. Or you can update the path in style.css of your child theme. For more information on this process, take a look at the 4.3.3 release notes: http://theme.co/changelog/#theme-4-3-3

Hope it helps.

[ericjfong]

Ok, I tried making the changes mentioned in that link but it didn’t do anything. I then tried deleting the theme and reinstalling the updated theme and it brought the site back to the same layout BUT the menu has changed. The original menu was a dropdown menu, now it’s just laid across on top. How do I make it a single dropdown menu?

[John Ezra]

Hi there,

Thanks for updating the thread! Having a single drop down menu isn’t a feature of X out of the box. You may have entered custom CSS to change that previously. If you are referring to switching out the desktop menu for the mobile menu all throughout the site, you can achieve that by using CSS.

You can add this under Custom > CSS in the Customizer or in your child theme’s style.css file.

@media (min-width:980px){
    nav.x-nav-wrap.desktop {
        display:none;
    }

    a.x-btn-navbar {
        display:inline-block;
        float:right;
    }

    .x-nav-wrap.mobile {
        display: block;
    }
}

Hope this helps – thanks!

[ericjfong]

Ahh I see. Well I just entered that custom CSS, it’s not what we had setup originally since it was obviously another custom CSS we have entered (can’t remember it). BUT, this style works as well too so thank you!

Everything seems to be working fine again.

[Rahul]

You’re welcome!

[Author]

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