[Ruben94kParticipant]

Dear sir/madame,

My purchase code is not working (see attachments).
I also reassigned my website https://flowrisen.nl at themeco community, but it is will not working out. Please help me as soon as possible because now I do not get automatic updates and stuff. Maybe I need another or new purchase code to activate my license.
I really need help as soon as possible.
At last I took some more pictures of my addons page in wp admin.

Yours,
Ruben

[JoaoModerator]

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– Purchase Code
– Please login to your account, revoke and reassign your url to the license. https://community.theme.co/my-account/

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Hope it helps

Joao

[Ruben94kParticipant]

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[Ruben94kParticipant]

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[DarshanaModerator]

Hi there,

Thank you for the detailed information provided. I have fixed your issues and validated your X theme. Now you should be able to work on the site.

Let us know if you need anything else.
Thanks!

[pocketfuloflyssParticipant]

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[JoaoModerator]

H There,

The password provided does not seem to work.

Please provide a new WP Admin Password.

Thanks

[pocketfuloflyssParticipant]

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[JoaoModerator]

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