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  • March 30, 2016 at 10:04 am #858855

    scoobycolm
    Participant

    Hi I just bought another licence and am trying to verify new purchase on the licences page but it says

    Your code appears to be invalid. Please make sure you have entered the correct purchase code.

    Can you please help me
    Thanks

    March 30, 2016 at 10:04 am #858856

    scoobycolm
    Participant
    This reply has been marked as private.
    March 30, 2016 at 10:05 am #858858

    scoobycolm
    Participant
    This reply has been marked as private.
    March 30, 2016 at 2:28 pm #859318

    Alexander
    Keymaster

    Hey there,

    I’m sorry about this. Earlier today the Envato purchase API was down, which prevents us from verifying new licenses. We’ve been informed by Envato’s engineers that the problem has been corrected. You should be able to verify your purchase code now.

    March 31, 2016 at 9:09 am #860869

    scoobycolm
    Participant

    Hi yes all fine now
    Mnay Thanks for the help as usuall
    Cheers
    Colm

    March 31, 2016 at 5:09 pm #861549

    Jade
    Moderator

    You’re welcome Colm.

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