-
Posts
-
After deactivation of the API System i have a purchase Code with wired and wrong Signs in my Licenses here. At first Action i have revoked the URL and reactivate the License with the right Purchase Code.
Problem the Wrong Purchase Code is now marked as my 3. License but I have only 2 buyed. Can we fix this?
Hi there,
Thanks for writing in! Please provide us with following information so that we can check.
– Link to your site(s)
– Your Envato username
– Purchase code(s)
– Your email used to register (just for verification)Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
So you want to delete that purchase code so it’s free to be used for creating a new account? Or what are you trying to achieve.
If you only want to remove the validation you can go here: https://community.theme.co/users/the-e-blog/licenses/ and click on the X in front of the site to remove the validation. Does that solve your issue or should I remove the whole purchase code?
Now you have 2 licenses in there, you’ve bought two so everything seems to be in order? Thanks for being honest and reporting this. 🙂
- <script> jQuery(function($){ $("#no-reply-884483 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>
