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  • April 13, 2016 at 9:58 am #880157
    erfekto
    Participant

    Hello,

    I read that there are problems with WPML. I bought the theme x for its compatibility with WPML.
    In my case I have to disconnect WPML to save templates, or to edit a pages, etc.

    A long time to find a solution?

    It is compatible with another plugin?

    Gracias 🙁

    April 13, 2016 at 6:14 pm #881077
    Jade
    Moderator

    Hi there,

    Thanks for writing in. Would you mind letting us know what issues you are currently having so that we could help you sort it out? Thank you.

    April 14, 2016 at 12:16 pm #882709
    erfekto
    Participant
    This reply has been marked as private.
    April 14, 2016 at 11:54 pm #883632
    Paul R
    Moderator

    Hi,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP host
    – FTP username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    April 16, 2016 at 6:01 am #885600
    erfekto
    Participant
    This reply has been marked as private.
    April 16, 2016 at 6:04 am #885602
    erfekto
    Participant
    This reply has been marked as private.
    April 17, 2016 at 2:29 am #886518
    Rad
    Moderator

    Hi there,

    It’s more memory related issue. The blank page goes away randomly.

    But I can’t confirm any of this as I can’t save the changes to your site’s wp-config.php, not allowed.

    Command:	PASV
Response:	227 Entering Passive Mode (82,98,139,45,227,216).
Command:	STOR wp-config.php
Response:	553 Could not create file.
Error:	Critical file transfer error
Command:	RNFR wpml-string-translation
Response:	350 Ready for RNTO.
Command:	RNTO wpml-string-translation_
Response:	550 Rename failed.

    Please check and please provide an FTP account that has full permission.

    Thanks!

    April 18, 2016 at 3:07 am #887734
    erfekto
    Participant
    This reply has been marked as private.
    April 18, 2016 at 9:21 am #888348
    Jack
    Keymaster

    Hi there,

    Thanks for writing back.

    I’ve increased your memory limit via the wp-config.php file, can you check that WPML is now working correctly for you.

    Thanks!

    April 19, 2016 at 6:05 am #889778
    erfekto
    Participant

    Thanks,

    I will try to do the same with the other website.

    🙂

    April 19, 2016 at 11:36 am #890374
    Jade
    Moderator

    You’re welcome. 🙂

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