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  • #878116
    maheu88
    Participant

    Hello,

    I updated today my plugins and now I have a problem. I use X Addons Email Forms for allowing people to register for the newsletter. Everything worked fine till the update.
    I integrate the form with the shortcut “[x_subscribe form=”62″]” (without “”)

    Now on the site it shows before the form:
    [x_section style=” padding: 45px;” bg_color=”transparent”][x_row ][x_column type=”1/1″]

    and after the form:
    [/x_column][/x_row][/x_section]

    E.g. here: http://fritzwoess.com/seine-werke/

    Please help me! Thank you very much!

    Kind regards,
    maheu88

    #878120
    maheu88
    Participant

    WP-Version: 4.4.2
    X Theme Version: 3.2.2.

    #878609
    Thai
    Moderator

    Hi There,

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thanks.

    #878979
    maheu88
    Participant

    As I wrote:
    My X Theme Version is 3.2.2

    #879679
    Jack
    Keymaster

    Hi there @maheu88,

    Thanks for writing back, can you update X to the latest version please?

    A lot has changed since the version you’re using including multiple feature additions and important bug fixes. Once everything is upgraded, it should continue to work fine, though if it doesn’t, we can then debug why the form still doesn’t show.

    Thank you!

    #880269
    maheu88
    Participant

    Won’t I have to create the whole page again? I don’t see any update in “themes”

    Kind regards,
    maheu88

    #881174
    Darshana
    Moderator

    Hi there,

    Please refer to our update guide here (https://community.theme.co/kb/updating-your-theme-and-plugins/).

    Hope that helps.

    #881951
    maheu88
    Participant

    Thank you, everthing works now.

    Kind regards,
    maheu88

    #882626
    Jade
    Moderator

    Glad to hear that. Cheers!

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