[comidadosulParticipant]

Hi,

I have deleted GA from customiser and deleted from addon google analitycs them deactivated and deleted.
I also check my child theme(functions.php) and parent theme(header and footer) and the code is not there.
Also deactivated all my plugins, purged all cache inslusive server cache and browser and I still have the code there somewhere.
I have talked with my server, they even flush on the end for me, so I figured is somewhere on the theme.
As I want use Google Tag Manager I need to remove completly GA.
Should I re-install the theme? If yes how can I do that (step by step) without losing anything?

Kind Regards,

Dani.

[DarshanaModerator]

Hi Dani,

Thanks for writing in! It should be a caching issue. ISP (internet service provider) also have a cache, sometimes you will not see immediate changes because of that.

Could you please provide us with the link to your site to take a closer look?

Thanks!

[comidadosulParticipant]

This reply has been marked as private.

[RahulModerator]

Hey There,

Thanks for writing back!

You can simply remove the GA code from the JavaScripti. Just go to Customizer -> Custom -> JavaScript and Remove the Google Analytics code there, you can even put the GA code into the same section to enable Google Analytics.

Hope it helps, let us know how it goes.

Thanks.

[comidadosulParticipant]

Hey guys,

So I have said that I moved my GA from Javascript from customiser on my first post, is not where my problem is, please read my ticket again, because I feel that you overlooked my problem.

Thanks.

[Paul RModerator]

Hi Dani,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Author]

Posts